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3. Home Improvement and Construction (tie)
COMPLAINT: After seven years of trying to build his dream home, actor Will Smith was so frustrated he advised others not to even attempt the job. If a multi-zillionaire celebrity was so stressed by the process, what can us little people do about shoddy work and failing to start or finish the job?
REMEDY: Research companies before you engage their services and only hire those who are licensed. Word of mouth is your best ally and getting references is a necessity.
Rutgers University compiled a detailed listing of websites with resources for researching companies of all types. The Better Business Bureau also can often fill you in on complaints lodged against local companies.