| Jul 14, 2014
| 6:53 AM
Remember that dead body Gordon saw in the street last episode?
Unsurprisingly, it's haunting his dreams, as we see in the opening scene of "Giant." I've had less than five nightmares in my entire life, but I imagine that might have haunted me as well....
| Jun 24, 2014
"Can you tell me how I can sell my frequent flyer miles," asked a reader. "My wife and I are in our mid-80s and we don't fly any more. I have a combined 230,000 miles divided between two airlines and I don't want to lose any. Airline websites aren't...
| Jun 17, 2014
To nobody's surprise, United announced a mostly "me too" makeover of its frequent flyer program in the Delta pattern. And, also to nobody's surprise, the new program is likely to make award travel worse for leisure travelers who use inexpensive tickets:...
| Jul 1, 2014
What's the current status of the major consumer issues in travel? Here's a quick overview:
Transparent Airfares Act. Although you may not have noticed much recent movement on this noxious proposal, my friends in Washington expect it to come up for a vote...
| Apr 15, 2014
Last week, the House Transportation and Infrastructure Committee marked up a proposed bill that would allow airlines once again to omit taxes and fees from advertised prices and instead add them in later, just before you buy. Make no mistake: This...
| Mar 24, 2014
| 7:30 AM
Question: A client who was traveling for the holidays stayed at a luxury hotel in Miami. She used the hotel's VIP butler services. As she prepared to leave, the butler packed the trunk. She locked it in the presence of several other persons and did not...
| Apr 8, 2014
What airlines look on fondly as "ancillary revenue" hits you in the form of pesky -- and often outrageous -- fees and charges. A new report from the meticulous folks at IdeaWorks tells airline industry professionals what they need to know about...
| Mar 30, 2014
| 6:04 PM
If you're against letting airline passengers talk on cellphones, you've gained a powerful ally.
The Global Business Travel Assn., a trade group for the world's business travelers, submitted its opposition last week to a plan by the Federal...
| Mar 4, 2014
Next year, Delta will switch its Skymiles frequent flyer program from a mileage base to a dollar base. You've probably already read about that, so the question becomes one of how to deal with it. Overall, the new rules will be good for business...
| May 5, 2014
| 1:56 PM
Mayor Rahm Emanuel accepted free transportation, sports tickets and a stay as a house guest from friends and political supporters last year, but the number of gift givers was fewer than in years past.
The mayor is required to disclose gifts valued at...
| Apr 17, 2014
| 10:02 PM
Mayor Rahm Emanuel flew around the country more than 50 times during his first 2 1/2 years in office, mixing city business with politics and attending events that helped burnish his national profile.
On at least nine of the trips, records show taxpayers...