| Oct 29, 2013
Even though he couldn't use his airline ticket, Eric Smith refused to cancel his reservation on a United Airlines flight from Omaha to Baltimore.
The reason? Smith, a technician at an aerospace company in Montgomery Village, Md., ran a few numbers,...
| Mar 9, 2014
The current battle between cabbies who pull a meter and upstarts who book fares via a smartphone app is evocative of an action-packed taxi drama that long ran on Chicago streets.
Decades before Uber and Lyft, taxis that operated outside municipal...
| Dec 11, 2013
| 11:22 AM
American Airlines has been fined $60,000 by the U.S. Department of Transportation for falsely telling passengers that airline surcharges added to their fares were government taxes.
The fine comes only two days after American Airlines' parent company,...
| Jan 24, 2014
| 10:42 AM
To beat the competition, the management of American Airlines and US Airways is putting up some reward money.
Under a recently announced incentive program, the company that now operates the two airlines has offered each employee a $50 bonus for each...
| Jan 14, 2014
| 11:44 AM
The U.S. Department of Transportation is investigating whether to fine several airlines that left passengers stranded on flights for more than three hours after a shooting at Los Angeles International Airport.
The Nov. 1 shooting, which killed a...
| Oct 23, 2013
| 4:49 PM
For three weeks of every year, I fear for my life.
Well, it's more accurate to say that I become highly attuned in regard to my safety while running. See, I spend some time each year in a small coastal town in south British Columbia, and the roads are...
| Dec 16, 2013
| 10:24 AM
The nation's largest airlines recorded a combined net profit of $3.2 billion in the July-through-September period, more than double the profits from the same period last year, according to the U.S. Department of Transportation.
And the industry's...
| Nov 26, 2013
| 2:06 PM
The U.S. Department of Transportation issued the biggest fine Tuesday for violation of full fare disclosure rules against a Brazilian airline.
The Rio de Janeiro-based airline GOL was ordered to pay $250,000 for violating rules adopted in 2011 to ensure...
| Feb 11, 2014
| 10:22 AM
Complaints filed by air travelers about commercial airlines dropped by 14% in 2013, compared to the previous year, according to federal statistics released Tuesday.
During last year, airline passengers filed 13,168 complaints with the U.S. Department of...
| Oct 25, 2013
| 11:04 AM
United Airlines has received the largest fine the federal government has charged an airline for leaving passengers stranded on delayed flights.
The U.S. Department of Transportation issued a $1.1 million fine against the Chicago-based carrier for...
| Oct 22, 2013
| 4:18 PM
When travel agents sell an airline ticket, they are required by federal policy to disclose the airline you will be flying.
So far this year, the U.S. Department of Transportation has issued six fines, totaling $430,000, to travel agencies that have...