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Spirit Airlines

A collection of news and information related to Spirit Airlines published by this site and its partners.

Top Spirit Airlines Articles

Displaying items 12-22
  • Hate Spirit Airlines? It wants to hug you (and control frills)

    Hate Spirit Airlines? It wants to hug you (and control frills)
    Spirit Airlines isn't feeling the passenger love. So the no-frills carrier says it wants to woo rather than antagonize customers. With a new logo, new slogan and a new tone, Spirit is out to better explain its low-price model and fees. "We know some...
  • Frontier Airlines adds more fees, shifts to ultra-low-fare model

    With the addition of new passenger fees, Denver-based Frontier Airlines took another step Monday in its shift toward refocusing itself as an ultra-low-cost carrier. Starting Monday, Frontier began to charge passengers from $20 to $50 to carry on a bag...
  • Study says airline mergers hurt customer satisfaction scores

    A national study on customer satisfaction suggests that passenger satisfaction ratings slump after airlines undergo a merger with another carrier. The nation's top airlines received a combined score of 69 on a 1-to-100 scale, below the average scores...
  • Spirit Airlines has the rudest flight attendants, survey says

    Florida-based Spirit Airlines has topped another unflattering ranking. A few weeks ago the U.S. Public Interest Research Group Education Fund analyzed complaint rates among passengers over the last five years. The ultra-low-cost carrier came out on...
  • Spirit Airlines has fun with its new 'bare fare' marketing pitch

    Spirit Airlines has fun with its new 'bare fare' marketing pitch
    No airline gets more consumer complaints than Spirit. Hoping to change that, the Miramar-based airline launched a new marketing campaign Wednesday that's both informative and fun. The new "Less Money, More Go" campaign includes racy-but-fun videos to...
  • Rule would make airlines clearly disclose bag fees, other charges

      Airlines and travel agents would be required to clearly spell out baggage and other fees to travelers under a rule proposed Wednesday. U.S. Transportation Secretary Anthony Foxx proposed the rule, requiring airlines and travel agents to disclose...
  • Frontier adds passenger fees

    With new passenger fees, Frontier Airlines took another step Monday in its shift toward refocusing itself as an ultra-low-cost carrier. Starting Monday, Frontier began to charge passengers $20 to $50 to carry on a bag and $3 to $15 to preselect a seat....
  • Spirit tops in profitability, leads in complaints

    Spirit Airlines ranked among the world's most profitable airlines in 2013, according to an Airline Weekly profitability ranking released Monday. The Miramar-based low-cost carrier was No. 2 with a 17 percent operating profit margin, following Panama's...
  • Airlines look for ways to cut down on weight, squeeze in more seats

    If you thought airlines could find no new ways to squeeze more passengers into each plane, you are underestimating the resolve of the airline industry. At this month's Aircraft Interiors Expo in Hamburg, Germany, many of the 500 exhibitors were...
  • What's an airline credit really worth?

    What's an airline credit really worth?
    It happened to Louise Andrew twice last month. She made reservations on the United Airlines website, tried to cancel them within 24 hours for a full refund, and was told that the airline would be happy to issue a ticket credit instead. "Both times, I was...
  • We gave up our seat on Spirit but they gave us nothing

    We gave up our seat on Spirit but they gave us nothing
    Sarah Dragswiek and her family give up their airline seat in exchange for a promise of a refund and a voucher for a new ticket. But when the airline refuses to keep its word, what can they do? Q. My husband, 2-year-old son and I recently flew from...