| May 21, 2014
| 10:44 AM
Airlines and travel agents would be required to clearly spell out baggage and other fees to travelers under a rule proposed Wednesday.
U.S. Transportation Secretary Anthony Foxx proposed the rule, requiring airlines and travel agents to disclose...
| May 9, 2014
| 7:45 AM
Spirit Airlines isn't feeling the passenger love. So the no-frills carrier says it wants to woo rather than antagonize customers. With a new logo, new slogan and a new tone, Spirit is out to better explain its low-price model and fees.
"We know some...
| May 7, 2014
| 4:25 PM
No airline gets more consumer complaints than Spirit. Hoping to change that, the Miramar-based airline launched a new marketing campaign Wednesday that's both informative and fun.
The new "Less Money, More Go" campaign includes racy-but-fun videos to...
| Apr 29, 2014
| 7:03 PM
With new passenger fees, Frontier Airlines took another step Monday in its shift toward refocusing itself as an ultra-low-cost carrier.
Starting Monday, Frontier began to charge passengers $20 to $50 to carry on a bag and $3 to $15 to preselect a seat....
| Apr 28, 2014
| 10:55 AM
With the addition of new passenger fees, Denver-based Frontier Airlines took another step Monday in its shift toward refocusing itself as an ultra-low-cost carrier.
Starting Monday, Frontier began to charge passengers from $20 to $50 to carry on a bag...
| Apr 27, 2014
| 10:00 AM
Florida-based Spirit Airlines has topped another unflattering ranking.
A few weeks ago the U.S. Public Interest Research Group Education Fund analyzed complaint rates among passengers over the last five years. The ultra-low-cost carrier came out on...
| Apr 22, 2014
| 11:05 AM
A national study on customer satisfaction suggests that passenger satisfaction ratings slump after airlines undergo a merger with another carrier.
The nation's top airlines received a combined score of 69 on a 1-to-100 scale, below the average scores...
| Apr 20, 2014
| 4:34 PM
If you thought airlines could find no new ways to squeeze more passengers into each plane, you are underestimating the resolve of the airline industry.
At this month's Aircraft Interiors Expo in Hamburg, Germany, many of the 500 exhibitors were...
| Apr 15, 2014
| 2:40 PM
Spirit Airlines ranked among the world's most profitable airlines in 2013, according to an Airline Weekly profitability ranking released Monday.
The Miramar-based low-cost carrier was No. 2 with a 17 percent operating profit margin, following Panama's...
| Feb 11, 2014
| 6:34 PM
Virgin America, the California-based airline backed by billionaire Sir Richard Branson, is planning to go public this year now that the air carrier has two consecutive profitable quarters behind it.
Investment banks Barclays and Deutsche Bank have...
| Feb 11, 2014
| 11:27 AM
Spirit Airlines on Tuesday announced new nonstop seasonal service from Chicago O’Hare airport to Baltimore and Portland.
The ultra low-cost carrier said new service will consist of one daily nonstop flight each to Baltimore/Washington...