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Yelp

A collection of news and information related to Yelp published by this site and its partners.

Top Yelp Articles see all

Displaying items 1-5
  • Should you respond to negative feedback online? It's not even up for review

    Should you respond to negative feedback online? It's not even up for review
    Remember the saying “If you don’t have something nice to say, don’t say anything at all”? It was standard advice from parents and teachers who cautioned us to be careful of making critical remarks.
  • Instead of prohibiting bad reviews, firms should improve service

    Instead of prohibiting bad reviews, firms should improve service
    Nobody likes to be criticized — especially online, where negative opinions can proliferate like cockroaches. Some companies are trying to head off bad comments and reviews. They're placing provisions in their contracts that impose hefty...

    Businesses accusing Yelp of extortion lose another round in court

    Can a business buy itself an amazing rating on Yelp? Maybe. The influential ratings website denies tampering with any reviews, but a federal appeals court ruled that it can if it wants to — saying it would not amount to extortion. The decision...

    Yelp to open Chicago office, hire 300

    Yelp, the San Francisco-based business-review company, said it will hire 300 people in Chicago over the next year or so, mostly to work in sales, as it moves in January into leased space in the Merchandise Mart. The 10-year-old company has agreed to...

    Yelp hit with shareholder lawsuit over online reviews

    Yelp Inc and its executives were accused in a lawsuit of selling more than $81 million in stock while deceiving shareholders about the quality of consumer reviews on its website. The proposed class action, which was filed in U.S. District Court in San...