| May 20, 2013
| 6:11 PM
Commuting on the South Side changed fundamentally Monday. Yet at the same time, nothing changed.
CTA Red Line trains were absent from the median of the Dan Ryan Expressway for the first weekday since the south branch opened almost 44 years ago, except...
| May 24, 2013
| 9:50 AM
The CTA will waive a $5 fee for customers who obtain the new Ventra transit card in 2013 and it also will eliminate or reduce some of the controversial service charges related to the optional Ventra debit MasterCard account, officials said Friday.
| Oct 2, 2013
| 3:57 PM
As the CTA prepares to fully transition to Ventra, some companies are slow to adopt the controversial new fare system.
Walgreens, which sells CTA cards, is not currently selling Ventra cards at any of its stores.
"We anticipate installing the...
| Oct 3, 2013
| 8:25 AM
Chantal Sudbrack moved from Chicago to Cleveland four years ago and now only visits this city to see her family four to five times a year.
The next time she comes to Chicago, she'll have a variety of ways to pay for transit.
This past weekend, she...
| Oct 9, 2013
| 8:14 AM
Good news, CTA riders, you can stop worrying about hurrying to transition to Ventra, the CTA's new fare payment system. The CTA'a announcement Wednesday that it has brought back options for users of the old fare card system has bought you some time.
| Oct 18, 2013
| 7:58 PM
No fare hikes or doomsday scenarios are in store next year for riders on the CTA, Metra and Pace.
The three transit agencies released proposed 2014 budgets this week that freeze fares and promise the same service levels in effect this year.
| Oct 20, 2013
| 4:31 PM
Thousands of commuters will board the CTA Red Line along the Dan Ryan branch Monday for the first time in five months after a massive rebuild that will also deliver something its riders haven’t experienced in decades: zero slow zones.
| Oct 23, 2013
| 11:22 AM
Trains run slower than 35 mph on nearly 11 percent of the CTA rail system, which is the lowest percentage the agency has posted since December 2011, according to data the CTA released Tuesday.
The CTA this week reopened the Red Line south of Roosevelt...
| Oct 31, 2013
| 10:24 AM
Ventra will triple the number of representatives answering phones at its call center to 300 starting Friday, filling a directive from the CTA to improve customer service.
The CTA voided an early October transition deadline to stop disposable card...
| Nov 6, 2013
| 5:15 AM
The top corporate official representing the publicly maligned Ventra fare-collection system traveled to Chicago on Tuesday to apologize for “unacceptable’’ technical and customer service problems that have cost CTA riders time and money....
| Jul 2, 2013
| 5:28 PM
CTA officials say the Red Line reconstruction is on budget and on schedule to be done by October, but they had little information Tuesday about the cost of special CTA service or how ridership has been affected by shutting down the southern part of the...