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Forrest Claypool

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Top Forrest Claypool Articles

Displaying items 67-77
  • Ventra outage hits 60 CTA stations, results in 15,000 free rides

    Ventra outage hits 60 CTA stations, results in 15,000 free rides
    The troubled Ventra fare-payment system took another hit during the Wednesday evening rush hour when some card readers at 60 of the CTA’s 145 train stations failed, resulting in 15,000 free rides for commuters before the problem was fixed, according...
  • CTA to bill Ventra contractor up to $33,750 for card-reader outage

    CTA to bill Ventra contractor up to $33,750 for card-reader outage
    The CTA and its Ventra contractor said Thursday they still could not trace the source of a widespread computer problem during the previous evening’s rush period that knocked out 165 Ventra fare card readers at 60 rail stations, although no new...
  • Ventra aims for shorter board times on buses

    Ventra aims for shorter board times on buses
    Ventra, the CTA's new fare payment system, has seen "improvement in nearly every performance area since Nov. 5," but "much more progress [is] required," according to a progress report the CTA released today, its first since the agency slowed its...
  • CTA solicits feedback on why some riders have not switched to Ventra

    CTA solicits feedback on why some riders have not switched to Ventra
    The CTA has sent questionnaires to riders still using their Chicago Card Plus cards to solicit feedback on why they have not switched to Ventra, the CTA's controversial new fare payment system. The questionnaires, which ask participants if they have...
  • CTA says Ventra working more quickly on buses

    CTA says Ventra working more quickly on buses
    CTA bus passengers using Ventra cards are boarding and paying their fares much more quickly since recently completed software upgrades that have reduced the need for riders to repeatedly tap the cards on reader boxes, the transit agency reported today....
  • CTA details proposed Ashland express bus service

    CTA details proposed Ashland express bus service
    Ashland Avenue will get a dedicated center bus lane in each direction for express bus service between 95th Street and Irving Park Road, the CTA and Mayor Rahm Emanuel will announce today. This is the first step in bringing bus rapid transit, service...
  • CTA officials, riders prepare for Red Line work

    CTA officials, riders prepare for Red Line work
    Marie Drake was already displeased Sunday morning when she boarded a free shuttle bus near the 63rd Street Red Line station. The Chicago Transit Authority, she said, hadn’t done enough to explain the five-month shutdown of the Red Line’s Dan...
  • 'So far, so good' on first weekday of Red Line shutdown

    'So far, so good' on first weekday of Red Line shutdown
    Commuting on the South Side changed fundamentally Monday. Yet at the same time, nothing changed. CTA Red Line trains were absent from the median of the Dan Ryan Expressway for the first weekday since the south branch opened almost 44 years ago, except...
  • Changes follow criticism of CTA's Ventra card plan

    Changes follow criticism of CTA's Ventra card plan
    The CTA will waive a $5 fee for customers who obtain the new Ventra transit card in 2013 and it also will eliminate or reduce some of the controversial service charges related to the optional Ventra debit MasterCard account, officials said Friday. The...
  • Some companies slow to adopt Ventra

    Some companies slow to adopt Ventra
    As the CTA prepares to fully transition to Ventra, some companies are slow to adopt the controversial new fare system. Walgreens, which sells CTA cards, is not currently selling Ventra cards at any of its stores. "We anticipate installing the...
  • CTA riders report getting dozens of Ventra cards in mail

    CTA riders report getting dozens of Ventra cards in mail
    Chantal Sudbrack moved from Chicago to Cleveland four years ago and now only visits this city to see her family four to five times a year. The next time she comes to Chicago, she'll have a variety of ways to pay for transit. This past weekend, she...