| Apr 19, 2013
| 4:46 AM
Ashland Avenue will get a dedicated center bus lane in each direction for express bus service between 95th Street and Irving Park Road, the CTA and Mayor Rahm Emanuel will announce today.
This is the first step in bringing bus rapid transit, service...
| May 20, 2013
Marie Drake was already displeased Sunday morning when she boarded a free shuttle bus near the 63rd Street Red Line station. The Chicago Transit Authority, she said, hadn’t done enough to explain the five-month shutdown of the Red Line’s Dan...
| May 20, 2013
| 6:11 PM
Commuting on the South Side changed fundamentally Monday. Yet at the same time, nothing changed.
CTA Red Line trains were absent from the median of the Dan Ryan Expressway for the first weekday since the south branch opened almost 44 years ago, except...
| May 24, 2013
| 9:50 AM
The CTA will waive a $5 fee for customers who obtain the new Ventra transit card in 2013 and it also will eliminate or reduce some of the controversial service charges related to the optional Ventra debit MasterCard account, officials said Friday.
| Oct 31, 2013
| 10:24 AM
Ventra will triple the number of representatives answering phones at its call center to 300 starting Friday, filling a directive from the CTA to improve customer service.
The CTA voided an early October transition deadline to stop disposable card...
| Nov 6, 2013
| 5:15 AM
The top corporate official representing the publicly maligned Ventra fare-collection system traveled to Chicago on Tuesday to apologize for “unacceptable’’ technical and customer service problems that have cost CTA riders time and money....
| Jul 2, 2013
| 5:28 PM
CTA officials say the Red Line reconstruction is on budget and on schedule to be done by October, but they had little information Tuesday about the cost of special CTA service or how ridership has been affected by shutting down the southern part of the...
| Jun 17, 2013
| 5:49 PM
Chicago labor and community groups on Monday called on the Chicago Transit Authority to require bidders on future rail car manufacturing contracts to submit detailed plans for creating local jobs.
In a letter to CTA president Forrest Claypool, leaders...
| Jun 18, 2013
| 6:25 PM
Commuters on the Red Line's north branch will notice a new splash of color at seven stations by the end of the year.
The CTA on Tuesday revealed renderings of the artwork during an event at the Granville station. The agency chose seven artists to...
| Jun 23, 2013
Metra's board spent about 10 months screening 40 candidates during a nationwide search before selecting Los Angeles native Alex Clifford to be the commuter rail agency's CEO in February 2011.
On Friday, after several months of closed-door negotiations...
| Jul 30, 2013
| 6:32 PM
The CTA is making headway against an absenteeism problem that costs tens of millions of dollars a year, transit officials said Tuesday, pointing to the work ethic of employees like Jarouen Ellis as part of the long-term solution.
Ellis, a CTA bus driver...