| May 7, 2014
| 5:14 PM
CTA officials on Wednesday credited new security cameras for starting 2014 with fewer robberies and thefts on its buses, trains and L platforms, a drop that also came as fewer riders took public transit during a bitter winter.
CTA president Forrest...
| Dec 13, 2013
| 10:54 AM
CTA bus passengers using Ventra cards are boarding and paying their fares much more quickly since recently completed software upgrades that have reduced the need for riders to repeatedly tap the cards on reader boxes, the transit agency reported today....
| Oct 2, 2013
| 3:57 PM
As the CTA prepares to fully transition to Ventra, some companies are slow to adopt the controversial new fare system.
Walgreens, which sells CTA cards, is not currently selling Ventra cards at any of its stores.
"We anticipate installing the...
| Oct 3, 2013
| 8:25 AM
Chantal Sudbrack moved from Chicago to Cleveland four years ago and now only visits this city to see her family four to five times a year.
The next time she comes to Chicago, she'll have a variety of ways to pay for transit.
This past weekend, she...
| Oct 9, 2013
| 8:14 AM
Good news, CTA riders, you can stop worrying about hurrying to transition to Ventra, the CTA's new fare payment system. The CTA'a announcement Wednesday that it has brought back options for users of the old fare card system has bought you some time.
| Oct 18, 2013
| 7:58 PM
No fare hikes or doomsday scenarios are in store next year for riders on the CTA, Metra and Pace.
The three transit agencies released proposed 2014 budgets this week that freeze fares and promise the same service levels in effect this year.
| Oct 20, 2013
| 4:31 PM
Thousands of commuters will board the CTA Red Line along the Dan Ryan branch Monday for the first time in five months after a massive rebuild that will also deliver something its riders haven’t experienced in decades: zero slow zones.
| Oct 23, 2013
| 11:22 AM
Trains run slower than 35 mph on nearly 11 percent of the CTA rail system, which is the lowest percentage the agency has posted since December 2011, according to data the CTA released Tuesday.
The CTA this week reopened the Red Line south of Roosevelt...
| Oct 31, 2013
| 10:24 AM
Ventra will triple the number of representatives answering phones at its call center to 300 starting Friday, filling a directive from the CTA to improve customer service.
The CTA voided an early October transition deadline to stop disposable card...
| Nov 6, 2013
| 5:15 AM
The top corporate official representing the publicly maligned Ventra fare-collection system traveled to Chicago on Tuesday to apologize for “unacceptable’’ technical and customer service problems that have cost CTA riders time and money....
| Jul 30, 2013
| 6:32 PM
The CTA is making headway against an absenteeism problem that costs tens of millions of dollars a year, transit officials said Tuesday, pointing to the work ethic of employees like Jarouen Ellis as part of the long-term solution.
Ellis, a CTA bus driver...