| Aug 11, 2014
| 5:58 PM
— The Hampton VA Medical Center has worked to aggressively train its appointment schedulers after an internal audit showed only 50 percent of those surveyed knew the correct way to enter key information into the system.
Michael Dunfee, the center'...
| Aug 6, 2014
| 4:58 PM
When it passed legislation to fix the troubled Veterans Affairs Department, Congress managed to do two things lawmakers have often vowed to avoid: create a new benefit program and fail to pay for it.
The $16.3-billion measure, which President Obama...
| Aug 7, 2014
| 12:53 PM
President Obama signed a $16.3 billion measure Thursday intended to clear the backlog of U.S. military veterans seeking care at Department of Veterans Affairs medical facilities.
The new law represent an unusually rapid response, and a rare increase...
| Aug 9, 2014
| 9:39 PM
Veterans Affairs Secretary Robert McDonald spoke Saturday at the National Disabled American Veterans convention in Las Vegas, his first such address to vets since taking over the agency last month.
“Over these next several months, I am going to...
| Aug 11, 2014
We all know how Washington crises usually unfold. A problem erupts. Politicians trample each other to express outrage and allocate blame. Scapegoats are sacrificed, legislation emerges and money gets appropriated. And then the issue fades from view....
| Aug 10, 2014
| 4:52 PM
Until he resigned in May, VA Secretary Eric Shinseki led his department of more than 350,000 employees for five years by setting "bold goals" that looked impossible to achieve but that he knew, from his Army years, could inspire better performance and,...
| Jul 28, 2014
| 6:56 PM
The medical system charged with caring for Maryland's veterans is seeking help from private physicians in the Baltimore region to address a primary-care backlog that has become one of the worst in the nation, federal officials said Monday.
| Jul 29, 2014
| 7:16 PM
Hours after the Senate unanimously confirmed President Obama’s choice to lead the Department of Veterans Affairs on Tuesday, the agency announced that it was proposing disciplinary action against six employees at VA healthcare facilities in...
| Sep 14, 2014
| 1:17 PM
The Department of Veterans Affairs needs "tens of thousands" more personnel working in VA hospitals and clinics to meet patient demand, the new VA secretary, Robert "Bob" McDonald, told lawmakers Tuesday at a hearing of the Senate Veterans Affairs...
| May 2, 2014
| 5:47 PM
U.S. Veterans Affairs officials were under mounting pressure Friday to find an interim head for the troubled VA medical center in Phoenix, a day after three hospital executives were placed on administrative leave amid a wide-reaching scandal brought on...
| Mar 28, 2014
| 7:23 PM
In Iraq, Lauren Augustine operated unmanned aircraft on surveillance and reconnaissance missions for the Army's storied 1st Infantry Division.
In Washington last week, Augustine and her fellow veterans stormed Capitol Hill for comrades they say are...