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Supplemental Nutrition Assistance Program

Food stamp benefits disrupted for thousands as state launches new eligibility system

Food stamp benefits disrupted for thousands as state launches new eligibility system

Tens of thousands of Illinois households aren’t receiving federal food stamp benefits leading up to the holidays because of problems with a state computer system.

In 2013, the state’s Department of Human Services began rolling out a new computer system to administer entitlement benefits, such as Supplemental Nutrition Assistance Program benefits, more commonly known as SNAP or food stamps.

The second phase of that process began in late October. In November, more than 40,000 households lost their SNAP benefits, some of which have since been restored, according to state officials. As of earlier this week, more than 30,000 households remained without SNAP benefits, escalating...