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Nita Lowey

Treating TSA Agents Better Might Reduce Airports' Long Lines

Treating TSA Agents Better Might Reduce Airports' Long Lines

The starting pay is about $34,000 a year with no automatic pay raises based on tenure. They are on the front line in the battle against terrorism but don't carry a gun. Their employer is routinely the punch line of jokes on late-night television shows.

Such is the life of a TSA screener.

"Every now and then, we get thanked by the public, but for the most part, it's a pretty thankless job," said Bobby Orozco Jr., a Transportation Security Administration screener at Los Angeles International Airport.

With U.S. airports handling record crowds this summer, airlines and federal lawmakers say they want to improve morale and reduce the unusually high turnover rate...

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