As details about Tuscon shooting suspect Jared Loughner come to light, the state of mental health is under the microscope across the country.
Network 180 is Kent County's mental health authority. They offer services like a 24-hour phone access line and "mental health emergency room" of sorts.
"There's hope for people, if they get treatment, if they get these services," said Director Paul Ippel.
Ippel said events like the Arizona shooting add to the stigma of mental illness. Especially violence, which he said is extremely rare.
"As soon as someone is different, they're quickly labeled as being different," said Ippel. "The assumption is that if they need help, if it's identified as an illness, there's a stigma associated with having a mental illness."
One of the problems with diagnosis is that mental illness in the U.S. is not recognized as a serious health problem. Ippel points to insurance companies, who treat the costs differently.
There's a push for "Mental Health Parity." Community activist Paul Mayhue has been pushing for the issue for years. Then the Federal Mental Health Parity Act passed in 2008.
"It tells the insurance company that if you as an insurance company carry mental health coverage," said Mayhue. "It's got to be equal with your physical health coverage."
The Health Care Reform Act will require parity be a part of the Health Care Exchanges" that will be offered. But Mayhue said that's for people who seek treatment, which he said just doesn't happen enough.
"A lot of this goes untreated, a lot of this goes untreated because people don't know," said Mayhue. "The awareness of the mental health system is zero to zero."