Financial Aid

Glitches in transfer of 529 college savings plans are resolved, state says

Glitches in transfer of 529 college savings plans are resolved, state says

The Illinois treasurer's office now says that transferring the state's 529 Bright Start college savings plan to a new administrator resulted in technical problems that kept families from accessing their accounts.

But all glitches have been repaired, said Paris Ervin, spokesman for Treasurer Michael Frerichs.

On Friday, the state treasurer's office said there had been no technical issues with the transfer even though some families said they were struggling to access their accounts. At the time, the treasurer's office said the families reporting problems did not have their account numbers on hand and, as a result, had trouble changing their passwords when logging into the new...

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