| Apr 8, 2014
| 7:40 PM
Consumers won access to their credit scores more than a decade ago, after advocates voiced concerns over errors and lending bias.
But most people remain in the dark about hundreds of other data-collection programs still being used to size up consumers...
| Apr 9, 2014
| 11:15 AM
WASHINGTON -- Bank of America Corp. has agreed to refund customers $727 million and pay $45 million in fines for illegal credit card practices, according to a settlement with federal regulators announced Wednesday.
The refunds will go to as many as 2....
| Mar 30, 2014
| 5:00 AM
WASHINGTON — Can you be charged interest on your mortgage even after you've fully paid it off? Can the meter keep running when you owe the bank nothing — your principal balance is zero?
Surprise! Much to the chagrin of large numbers of...
| Mar 31, 2014
| 5:47 PM
When the company Maggie Argent hired to make her mother's headstone didn't do the work, she turned to the forum that gives aggrieved customers an outlet — in the court of public opinion, if nothing else: the Internet.
Argent's online complaint...
| Mar 17, 2014
| 7:43 PM
California victims of alleged foreclosure abuses will get $268 million in relief from a $2.1-billion national settlement with Ocwen Financial Corp., the nation's largest non-bank provider of mortgage customer service.
Ocwen broke state law by improperly...
| Mar 24, 2014
| 9:00 PM
WASHINGTON — Four out of five people who take out a short-term payday loan either roll it over or take out another one within two weeks, pushing them into a cycle of debt, according to a report to be released Tuesday by the Consumer Financial...
| Mar 11, 2014
| 3:37 PM
Fairwinds Credit Union's online banking turned into an on-again, off-again system for more than a month recently, frustrating customers for hours at a time as they tried to access their accounts and conduct transactions.
"Down again? What is going on...
| Jun 23, 2014
| 4:45 PM
A South Dakota-based payday lender and its California partner are to pay about $2 million under the terms of a settlement designed to address "abusive" lending and collection activities, the Department of Labor, Licensing and Regulation said Monday....
| Jun 23, 2014
| 8:00 PM
Corinthian Colleges Inc., the troubled Orange County for-profit college corporation, has cut a deal with the federal government that's likely to force the sale of many schools and the closure of others.
The agreement keeps the doors open for now at more...
| Jun 27, 2014
| 12:49 PM
If I were Consumer Financial Protection Bureau Director Richard Cordray, I might be rethinking my retirement plans.
Cordray is only 55, so it'll be a few years before the AARP inundates him with solicitations. But he may be the last director to win...
| Jul 2, 2014
| 8:35 AM
A government watchdog criticized the Consumer Financial Protection Bureau's controversial headquarters renovation, whose price tag has risen to an estimated $216 million, saying there was not a "sound business case" for the project because the agency...