| Mar 31, 2014
| 5:47 PM
When the company Maggie Argent hired to make her mother's headstone didn't do the work, she turned to the forum that gives aggrieved customers an outlet — in the court of public opinion, if nothing else: the Internet.
Argent's online complaint...
| Mar 17, 2014
| 7:43 PM
California victims of alleged foreclosure abuses will get $268 million in relief from a $2.1-billion national settlement with Ocwen Financial Corp., the nation's largest non-bank provider of mortgage customer service.
Ocwen broke state law by improperly...
| Mar 24, 2014
| 9:00 PM
WASHINGTON — Four out of five people who take out a short-term payday loan either roll it over or take out another one within two weeks, pushing them into a cycle of debt, according to a report to be released Tuesday by the Consumer Financial...
| Mar 11, 2014
| 3:37 PM
Fairwinds Credit Union's online banking turned into an on-again, off-again system for more than a month recently, frustrating customers for hours at a time as they tried to access their accounts and conduct transactions.
"Down again? What is going on...
| May 28, 2014
| 11:32 AM
Car shopping? Better start loan shopping too, or you might pay a higher interest rate than you qualify for.
Dealers are allowed to mark up interest rates on loans they arrange, usually without the knowledge of consumers. Nearly four out of five new-...
| May 5, 2014
| 8:30 AM
It doesn't always pay for young borrowers to add parents, grandparents or other relatives as co-signers to get a lower interest rate on a student loan from a bank.
In some cases, when the co-signer dies or falls into bankruptcy, the action may trigger an...
| May 8, 2014
| 7:24 PM
It isn't often that one hears the word "stellar" used to describe a federal form.
Nevertheless, that's the term Annetta Cheek, a leading advocate of clarity in how government communicates with citizens, uses to praise the form that took the Grand...
| Jul 14, 2014
| 9:30 AM
Illinois Attorney General Lisa Madigan filed two lawsuits Monday against debt-settlement firms that she claimed perpetrated “scams” against consumers trying to pay off their student loans.
The two lawsuits filed Monday make Illinois the...
| Jul 2, 2014
| 8:35 AM
A government watchdog criticized the Consumer Financial Protection Bureau's controversial headquarters renovation, whose price tag has risen to an estimated $216 million, saying there was not a "sound business case" for the project because the agency...
| Jun 19, 2014
| 11:05 AM
GE Capital agreed to pay $225 million to about 750,000 customers to settle federal allegations of deceptive and discriminatory credit card practices, federal officials said.
The claims included an accusation that the financial firm barred Latino...
| Jun 19, 2014
| 11:47 AM
A besieged chain of for-profit colleges based in Orange County is in danger of shutting down after the U.S. Department of Education levied new restrictions on its students' access to federal student aid.
Santa Ana-based Corinthian Colleges Inc., which...