| Sep 8, 2014
| 9:47 AM
The merger of American Airlines and US Airways will be more visible to Chicagoans next week when US Airways customers will begin checking in at the American Airlines lobby in Terminal 3 at Chicago O’Hare airport.
The change will happen on Tuesday,...
| Sep 10, 2014
| 9:51 AM
American Airlines said Wednesday it will become the first major airline to give its flight attendants tablet computers to replace traditional heavy paper manuals, and it expects the change to save it nearly $1 million a year.
| Sep 8, 2014
| 7:30 AM
Question: Frequent traveler Daniel Fink of Beverly Hills recently received an email from American Airlines that said, "We're creating a consistent experience when traveling in first class on American and US Airways. Effective Sept. 1, 2014, we will be...
| Jun 15, 2014
| 9:00 AM
The spate of airline mergers over the past decade raised fear among consumer advocates that the consolidation would kill competition and hike fares.
In fact, the results have been a bit more mixed, according to a study released last week.
| Apr 15, 2014
| 10:56 AM
Twitter users collectively cringed yesterday as the corporate account for US Airways tweeted an extremely pornographic image in response to a customer complaint.
If you've seen it -- and by now you most likely have -- then you know exactly what I'm...
| Mar 14, 2014
| 7:42 AM
Amid the chaos of the US Airways jet that crashed in Philadelphia Thursday evening -- one passenger saw an opportune time to take an epic selfie, along with some compelling video.
"So my plane just crashed...," @han_horan tweeted at 6:35 p.m....
| Jun 10, 2014
| 6:15 PM
United Airlines is upending its frequent-flier program, basing MileagePlus awards on dollars spent rather than miles flown in a shift that rewards big-spending corporate travelers, its most profitable customers.
The decision, announced Tuesday,...
| Jun 10, 2014
| 1:13 PM
The nation’s largest airlines improved their on-time rates during April and canceled fewer flights, according to a report released Tuesday by the U.S. Department of Transportation.
Chicago-based United Airlines posted an on-time rate of 81.8...
| May 28, 2014
| 10:16 AM
Two violinists who said that their instruments were not allowed on a US Airways flight have taken their grievances to YouTube in a video showing them protesting on the airport tarmac. Their video, posted earlier this week, has since gone viral and has...
| Jun 2, 2014
| 9:25 AM
Question: What if you have airline tickets to a country and near the departure date the State Department says this is a dangerous area to travel to? What are the chances of getting a change of destination? Refund? Credit to use tickets later? I'm speaking...
| Jun 1, 2014
| 10:03 AM
A dispute over two violins on a US Airways flight ended with a musician fiddling away his time on the tarmac at Charlotte Douglas International Airport.
The feud resulted in a YouTube video that already has more than 200,000 views.
The musicians, Zach...