| Jun 10, 2014
| 6:15 PM
United Airlines is upending its frequent-flier program, basing MileagePlus awards on dollars spent rather than miles flown in a shift that rewards big-spending corporate travelers, its most profitable customers.
The decision, announced Tuesday,...
| Apr 29, 2014
| 11:36 AM
Airline travelers who are frustrated with the speed of wireless Internet on planes may have some relief soon.
Communications giant AT&T has announced it is working to put 4G LTE wireless Internet on commercial planes by as soon as late 2015.
| May 4, 2014
THE BEST WAY TO CAPITOL REEF NATIONAL PARK, UTAH
From LAX, Delta, Southwest and American offer nonstop service to Salt Lake City, and Southwest, United and Delta offer connecting service (change of planes). Restricted round-trip fares begin at $414,...
| Apr 22, 2014
| 11:05 AM
A national study on customer satisfaction suggests that passenger satisfaction ratings slump after airlines undergo a merger with another carrier.
The nation's top airlines received a combined score of 69 on a 1-to-100 scale, below the average scores...
| Apr 25, 2014
| 4:05 PM
A government study on the effects of airline mergers found that flight cancellations and delays increased when competition on a route drops.
The study by the U.S. Department of Transportation's inspector general was ordered by Congress in the wake of...
| Apr 7, 2014
| 10:27 AM
The average air traveler might not have felt it, but the quality of U.S. airlines last year improved to the highest level in the 24-year history of a widely reported ratings system.
"All in all, it's a good time to fly," said Dean Headley, one of the...
| Apr 7, 2014
| 8:16 AM
Virgin America had the highest performance ranking among 15 U.S. airlines in 2013 in an annual study as the industry's overall quality improved, researchers said on Monday. The national Airline Quality Rating, which ranks airlines in four categories based...
| Apr 8, 2014
| 11:01 AM
Less than two months after Delta Airlines revamped its loyalty rewards program, American Airlines has announced loyalty program changes that offer breaks for some travelers but cut out some freebies for others.
Unlike the overhaul made at Delta,...
| Apr 8, 2014
| 4:35 PM
After a two-month boost in passengers at Bob Hope Airport, there was a 1.3% decline in February compared to the same time last year, though the percentage of occupied seats on planes grew, according to the latest passenger report.
The airfield handled...
| Apr 4, 2014
| 4:47 PM
If you go
THE BEST WAY TO DUBLIN, IRELAND
From LAX, United, Delta, US Airways, American, British, Lufthansa and Aer Lingus offer connecting service (change of planes) to Dublin. Restricted round-trip fares from $659 to $1,214, including taxes and...
| Dec 2, 2013
| 7:01 PM
After a nasty storm ripped through the East Coast on the busiest travel day of the year, you might think that buying travel insurance for holiday travel would be a no-brainer.
Not so much. The 114-year-old National Consumers League concluded recently...