| May 12, 2014
| 7:45 AM
Lots of people still carry on their bags, but a heavy, big bag more than likely will need to go down below.
And that's going to cost you.
The overweight and oversize fees are in addition to your checked-bag fees. If your bag is overweight and...
| Apr 22, 2014
| 10:29 AM
JetBlue is tops in customer service among the six largest U.S. airlines. Marriott earns top marks among the eight largest multi-brand hotel chains. Among the online travel agencies (OTA), the little guys -- lumped into the "all others" group -- slightly...
| Apr 25, 2014
| 6:39 PM
If you go
THE BEST WAY TO ARIZONA
From LAX, US Airways, Southwest and United offer nonstop service to Phoenix, and United, American and US Airways offer connecting service (change of planes). Restricted round-trip fares begin at $208, including...
| Apr 29, 2014
In recent months, giant airlines have made some big changes to their frequent flyer programs, affecting earning and award schedules. Over the years, most changes have had a negative impact on ordinary travelers, and the recent ones are no different....
| May 4, 2014
THE BEST WAY TO CAPITOL REEF NATIONAL PARK, UTAH
From LAX, Delta, Southwest and American offer nonstop service to Salt Lake City, and Southwest, United and Delta offer connecting service (change of planes). Restricted round-trip fares begin at $414,...
| Apr 29, 2014
| 11:36 AM
Airline travelers who are frustrated with the speed of wireless Internet on planes may have some relief soon.
Communications giant AT&T has announced it is working to put 4G LTE wireless Internet on commercial planes by as soon as late 2015.
| May 20, 2014
Your best chances of scoring a "free" frequent flyer domestic seat are on Southwest and JetBlue, a repeat of last year's performance. That's from the latest Switchfly Reward Seat Availability Survey, produced by IdeaWorks. US Airways replaced perennial...
| May 26, 2014
| 7:30 AM
Question: Will I ever be able to get a frequent-flier ticket again?
Answer: Probably. But it takes work, so we have secrets to share.
It might not seem so now as you peruse airfares, but you're paying less for airfare on average than you were in 1995....
| May 14, 2014
| 10:56 AM
With fares remaining stable, customer satisfaction with the airline industry is at a record high, according to an annual study released Wednesday.
On a 1,000-point scale, customer satisfaction reached 712, a 17-point increase from the same study last...
| May 14, 2014
| 3:05 AM
The forecast for Alaska for Wednesday: mostly sunny with a chance of satisfied customers. That’s what a J.D. Power & Associates study, released Wednesday shows: Alaska ranked first in customer satisfaction for its airline and first in satisfaction...
| Apr 14, 2014
| 2:54 PM
US Airways apologized Monday for sending out a Twitter message that included a pornographic image.
The airline acknowledged that the image came from its Twitter account but said it was sent by mistake. US Airways said the image was originally sent to...