| Jul 18, 2014
| 3:35 PM
The New Yorker was boarding a plane from Fort Lauderdale to Texas when an X-ray machine detected something strange in a carry-on bag. It turned out to be a stack of counterfeit credit cards, according to the Broward Sheriff's Office.
| Jul 11, 2014
| 2:30 AM
Fees for everything from checked baggage to a few extra inches of legroom account for a generous portion of airline revenue. But no airline levies fees with the same gusto as Spirit Airlines. In 2013, Spirit collected $276 million in baggage fees, or 17...
| Jun 12, 2014
| 7:45 AM
Spirit Airlines plans to add seasonal nonstop service between West Palm Beach and Boston starting Nov. 21, the low-cost carrier announced Monday.
The once-daily flight will depart Palm Beach International Airport at noon to arrive at Boston’s...
| Apr 28, 2014
| 10:55 AM
With the addition of new passenger fees, Denver-based Frontier Airlines took another step Monday in its shift toward refocusing itself as an ultra-low-cost carrier.
Starting Monday, Frontier began to charge passengers from $20 to $50 to carry on a bag...
| Apr 27, 2014
| 10:00 AM
Florida-based Spirit Airlines has topped another unflattering ranking.
A few weeks ago the U.S. Public Interest Research Group Education Fund analyzed complaint rates among passengers over the last five years. The ultra-low-cost carrier came out on...
| May 7, 2014
| 4:25 PM
No airline gets more consumer complaints than Spirit. Hoping to change that, the Miramar-based airline launched a new marketing campaign Wednesday that's both informative and fun.
The new "Less Money, More Go" campaign includes racy-but-fun videos to...
| May 9, 2014
| 7:45 AM
Spirit Airlines isn't feeling the passenger love. So the no-frills carrier says it wants to woo rather than antagonize customers. With a new logo, new slogan and a new tone, Spirit is out to better explain its low-price model and fees.
"We know some...
| May 21, 2014
| 10:44 AM
Airlines and travel agents would be required to clearly spell out baggage and other fees to travelers under a rule proposed Wednesday.
U.S. Transportation Secretary Anthony Foxx proposed the rule, requiring airlines and travel agents to disclose...
| Apr 29, 2014
| 3:30 AM
Reports: S&P Case-Shiller Home Price Index for February, April consumer confidence, ICSC-Goldman Sachs and Redbook retail sales reports for period ending April 25
Local earnings: A.M. Castel & CO., Anixter International Inc., Archer Daniels Midland Co.,...
| Apr 29, 2014
| 7:03 PM
With new passenger fees, Frontier Airlines took another step Monday in its shift toward refocusing itself as an ultra-low-cost carrier.
Starting Monday, Frontier began to charge passengers $20 to $50 to carry on a bag and $3 to $15 to preselect a seat....
| Apr 22, 2014
| 11:05 AM
A national study on customer satisfaction suggests that passenger satisfaction ratings slump after airlines undergo a merger with another carrier.
The nation's top airlines received a combined score of 69 on a 1-to-100 scale, below the average scores...