| Apr 22, 2014
| 10:29 AM
JetBlue is tops in customer service among the six largest U.S. airlines. Marriott earns top marks among the eight largest multi-brand hotel chains. Among the online travel agencies (OTA), the little guys -- lumped into the "all others" group -- slightly...
| Apr 7, 2014
| 11:10 AM
California-based Virgin America ranked highest among the nation's top 15 carriers in a study that looked at on-time performances, customer complaints and lost bag rates, among other factors.
The study, known as the Airline Quality Rating report, also...
| Apr 15, 2014
| 4:18 AM
JetBlue is offering 15 percent off a base fare for Tax Day.
Book travel for a Monday through Thursday departure from April 29 through June 18 to some hot destinations.
Fly one way from Fort Lauderdale to Nassau for $94, Washington for $99, New York...
| Apr 8, 2014
What airlines look on fondly as "ancillary revenue" hits you in the form of pesky -- and often outrageous -- fees and charges. A new report from the meticulous folks at IdeaWorks tells airline industry professionals what they need to know about...
| Mar 17, 2014
| 7:30 AM
In the March 9 On the Spot, reader Kurt Sipolski of Palm Desert asked whether it was legal for airlines to charge a maintenance fee for frequent-flier miles. (It is.) Sipolski's question raised several issues that affect leisure travelers, who are price-...
| Mar 4, 2014
Next year, Delta will switch its Skymiles frequent flyer program from a mileage base to a dollar base. You've probably already read about that, so the question becomes one of how to deal with it. Overall, the new rules will be good for business...
| May 20, 2014
| 6:39 AM
JetBlue is offering summer deals on airfares starting at $94 each way.
Book travel by Thursday, May 21 for a Tuesday or Wednesday departure from June 3 through Sept. 25 to some hot destinations.
Fly one way from Fort Lauderdale to Nassau for $94,...
| May 12, 2014
| 7:45 AM
Lots of people still carry on their bags, but a heavy, big bag more than likely will need to go down below.
And that's going to cost you.
The overweight and oversize fees are in addition to your checked-bag fees. If your bag is overweight and...
| May 11, 2014
THE BEST WAY TO NEW YORK
From LAX, Delta, United, American, Virgin America and JetBlue offer nonstop service to New York; US Airways offers direct service (stop, no change of planes); and US Airways, American, Delta, United and Virgin America offer...
| May 1, 2014
| 3:30 PM
JetBlue Airways has come a long way since launching operations in early 2000 with a single flight from New York to Fort Lauderdale.
Fourteen years later, the New York-based airline now operates 65 daily departures from Fort Lauderdale-Hollywood...
| May 6, 2014
| 5:36 PM
The whistles of airport security directing traffic, the announcements over the intercom and the strict security procedures can make traveling a stressful experience for anyone.
But for individuals with autism, the sensory overload can be especially...