| Apr 18, 2014
| 10:06 PM
Passengers on a Delta Air Lines flight questioned by the FBI after a possible security threat were allowed to continue their journeys Friday night after authorities determined there was no real danger to the aircraft.
“We currently do not...
| Apr 22, 2014
| 11:05 AM
A national study on customer satisfaction suggests that passenger satisfaction ratings slump after airlines undergo a merger with another carrier.
The nation's top airlines received a combined score of 69 on a 1-to-100 scale, below the average scores...
| Apr 7, 2014
| 5:09 PM
California-based Virgin America ranked highest among the nation's top 15 carriers in a study that looked at on-time performance, customer complaints and lost bag rates, among other factors.
The study, known as the Airline Quality Rating report, also...
| Apr 7, 2014
| 8:16 AM
Virgin America had the highest performance ranking among 15 U.S. airlines in 2013 in an annual study as the industry's overall quality improved, researchers said on Monday. The national Airline Quality Rating, which ranks airlines in four categories based...
| Apr 8, 2014
| 11:01 AM
Less than two months after Delta Airlines revamped its loyalty rewards program, American Airlines has announced loyalty program changes that offer breaks for some travelers but cut out some freebies for others.
Unlike the overhaul made at Delta,...
| Apr 8, 2014
| 4:35 PM
After a two-month boost in passengers at Bob Hope Airport, there was a 1.3% decline in February compared to the same time last year, though the percentage of occupied seats on planes grew, according to the latest passenger report.
The airfield handled...
| Apr 11, 2014
| 7:06 PM
John Wayne Airport practiced its response to a major emergency Friday.
Half a dozen county agencies plus hospitals, Delta Air Lines, the American Red Cross and other emergency personnel took part in the drill from 9 a.m. to noon that simulated a crash...
| Mar 28, 2014
| 12:58 PM
A 67-year-old man flying from Los Angeles to Salt Lake City earlier this week has been charged with sexually abusing a teenage girl mid-flight, according to federal court filings.
On Thursday, federal prosecutors charged Hans Loudermilk with sexually...
| Apr 1, 2014
| 9:30 AM
Después de casi dos años de despegar hacia San Juan, Puerto Rico, desde el Aeropuerto Internacional de Palm Beach, JetBlue Airways suspende la ruta.
El último día para su vuelo sin paradas hasta el aeropuerto internacional Luis Muñoz Marín, en la...
| Apr 2, 2014
| 8:02 PM
WASHINGTON — Airline customers complain about being mistreated daily, but Rabbi S. Binyomin Ginsberg took his grievance all the way to the U.S. Supreme Court.
Unfortunately for Ginsberg, the court sided Wednesday with Northwest Airlines Inc.,...
| Mar 19, 2014
| 7:15 AM
Members of selected loyalty programs at Alaska Airlines, American Airlines, Delta Air Lines, Southwest Airlines, United Airlines and US Airways will receive free entry to JetBlue's premium TrueBlue Mosaic club for the rest of 2014 just by signing up....