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Southwest Airlines

A collection of news and information related to Southwest Airlines published by this site and its partners.

Top Southwest Airlines Articles

Displaying items 78-88
  • FAA to probe what passengers say was scary dive by Southwest plane

    The Federal Aviation Administration will investigate what passengers on a Southwest Airlines flight this week described as a scary dive before the flight leveled off and made a normal landing at Raleigh-Durham International Airport in North Carolina....
  • Soon, airline loyalty will cost you

    Soon, airline loyalty will cost you
    Like many frequent travelers, Glenn Haussman recently received an email from Delta Air Lines about an "update" to its SkyMiles loyalty program. It was so understated that some passengers didn't bother to read it. But Haussman did. "I was not thrilled,"...
  • Florida Express plans Lauderdale-Orlando-Tally service March 20

    Florida Express plans Lauderdale-Orlando-Tally service March 20
    South Florida travelers frustrated by the limited and often expensive flight options to Orlando and Tallahassee could soon have another option for getting there. Florida Express Jet Travel announced Monday that it plans to launch daily nonstop flights...
  • Airline cancels route -- but what about my credits?

    Airline cancels route -- but what about my credits?
    Nancy Palmer cancels her flight from Seattle to Baltimore. Then her airline stops flying from Seattle to Baltimore. So what happens with the ticket credit she was offered? Is her ticket really nonrefundable? Q. I'm writing about a recent issue I had with...
  • Want better airline service? Power up your smartphone

    Want better airline service? Power up your smartphone
    Liz Owen needed help, and she needed it fast. She had rescheduled a flight from Washington to Los Angeles on Virgin America to avoid superstorm Sandy, which was about to slam into the East Coast. But she'd forgotten to order a wheelchair. Owen, who...
  • Will government cutbacks hurt travelers?

    Will government cutbacks hurt travelers?
    Although it may be weeks before the full effects of the government sequester are felt, many travelers say that they're prepared for whatever's coming down the road. A mandatory 3 percent cut in the federal budget, which would translate into a 9 percent...
  • Why some passengers are intentional 'no shows'

    Why some passengers are intentional 'no shows'
    Even though he couldn't use his airline ticket, Eric Smith refused to cancel his reservation on a United Airlines flight from Omaha to Baltimore. The reason? Smith, a technician at an aerospace company in Montgomery Village, Md., ran a few numbers,...
  • American-US Airways merger: Why worry?

    American-US Airways merger: Why worry?
    Although some potential barriers remain -- mainly getting the necessary financial and legal barriers -- nobody seriously expects that American Airlines and US Airways will not complete their merger. Although the hard part of actually combining the two...
  • Would you care to hold that plane?

    Would you care to hold that plane?
    Holding a plane for a passenger is an iconic customer service gesture. In a different era of commercial aviation, before on-time arrivals became so important that aircraft doors closed 15 minutes before departure, planes were almost routinely kept at the...
  • January airline cancellations reach 49,000, study says

    January airline cancellations reach 49,000, study says
    Storms that hit the Midwest and East Coast last month were to blame for 49,000 canceled flights, the highest number for any January in the last five years. An additional 300,000 flights were delayed last month by U.S. airlines. The cancellations...
  • Southwest marks 20 years of service at BWI

    Southwest marks 20 years of service at BWI
    After 20 years, do you still feel the LUV, Baltimore? Southwest Airlines does – big time. The airline is celebrating its 20th anniversary at BWI-Marshall International Airport. Since launching service on Sept. 15, 1993, Southwest has grown to...