| Aug 11, 2014
Southwest Airlines began revolutionizing the jet-setting world of air travel roughly four decades ago with its no-frills service and helped reshape the U.S. airline industry into the mass transit system of the sky — complete with overcrowding,...
| Jan 26, 2015
| 1:09 PM
SkyMall wasn't all life-size Yeti statues, John McCain gargoyle sculptures and motorized, voice-controlled Star Wars R2-D2 toys.
My daughter sleeps on a bed my wife picked out of the SkyMall catalog at 30,000 feet. That's also where we found the shelves...
| Dec 19, 2014
| 3:55 PM
The airline industry in 2015 is likely to be healthy again thanks to mergers and falling jet fuel prices, and while consumers might be stuffed into slimmer seats in coach at least they will be able to enjoy new and upgraded planes and more onboard...
| Oct 10, 2014
An airline has no federally mandated obligation to compensate a passenger whose flight is canceled because of mechanical problems.
In that respect, Michael and Ida Schnipper of Unionville were fortunate last September when they received two travel...
| Oct 14, 2014
| 10:44 AM
Starting last fall, passengers on Southwest Airlines' usually reliable flights began noticing a sharp deterioration in on-time performance. More flights arrived late, and more flights sat on the ground past their departure times, waiting for connecting...
| Oct 25, 2014
| 5:00 AM
When Diane Hansen first clipped on her stewardess wings as an 18-year-old, "stews" couldn't be married and had to submit to weigh-ins, girdle checks and hairdo inspections before every flight.
Their most important attributes were long legs and pretty...
| Nov 9, 2014
| 5:17 PM
Midway Airport is the first airport in the world to install a bed of lightweight glass rocks beyond the end of a runway that in an emergency crumbles to bring a landing jet traveling at 80 mph to a halt, according to aviation officials.
| Oct 12, 2010
| 3:16 PM
Note: An earlier version of this column included an incorrect reference to the number of occupied buildings at Lake Nona's "medical city."
What a difference three months can make.
When I took a break in July to care for my newborn son, foreclosures were...
| Oct 26, 2010
| 3:24 PM
When the Orlando Magic plays its first regular season game in the Amway Center on Thursday, AirTran Airways will be featured as a prominent corporate sponsor, complete with its own private lounge in the swanky new arena.
After the sponsorship deal was...
| Nov 7, 2010
| 12:43 PM
Every now and then you come across a story of customer activism against a corporate giant that makes you want to stand up and cheer or, in this case, moo.
In a video, that has become a minor YouTube sensation called "Skip the Stampede," Southwest...
| Dec 26, 2010
| 2:40 PM
The good news for Central Florida is that 2010 can't be written off entirely as lost to a sour economy.
This year's list of the region's top business stories begins and ends on a positive note.
Joblessness, the housing slump and an overall slow recovery...