| Dec 20, 2013
| 7:53 PM
After losing her job as a teacher, Guernica Williams tried for months to get her bank to modify the mortgages on her Windsor Mills home. When her unemployment insurance ended in 2012 and she defaulted, she kept trying, leaving voice mails for a changing...
| Dec 21, 2013
| 12:00 PM
Wells Fargo branch manager Rita Murillo came to dread the phone calls.
Regional bosses required hourly conferences on her Florida branch's progress toward daily quotas for opening accounts and selling customers extras such as overdraft protection....
| Dec 25, 2013
Re "Wells Fargo sales quotas come at cost," Dec. 22
From 1996 to 2002, I worked at a Wells Fargo branch in Brentwood. My experience was just as The Times reported for other workers.
I was criticized numerous times for not selling according to the...
| Dec 30, 2013
| 2:30 AM
The end of the year is a time to review the year that just was. If, like me, you write about the financial services industry, this means you tend to find yourself drinking heavily and/or upping your blood-pressure medication as you total the year's supply...
| Dec 28, 2013
| 7:39 AM
A Times investigation into the intense sales culture at Wells Fargo Bank, published in Sunday's newspaper, has drawn strong reaction from the bank's customers and employees. Many related experiences similar to those described in the story.
| Jan 3, 2014
| 4:55 PM
The economy is likely to continue dragging in a slow recovery this year, the president of the Federal Reserve Bank of Richmond told a Maryland bankers group Friday.
The economy will grow an estimated 2 percent to 2.25 percent, about the same as since the...
| Dec 29, 2013
| 4:22 AM
The best concerts of 2013 for the Lehigh Valley and Philadelphia region saw a resurgence and resilience of older acts. They saw the emergence of new acts. They took place in venues large and small, venerable and very new, near......
| Jan 9, 2014
| 6:00 AM
Delinquencies on consumer loans have hit another all-time low, according to the American Bankers Assn., which says that is good news for the economy as well as for the balance sheets of the banks that are owed money.
Bank credit-card delinquencies...
| Jan 13, 2014
| 2:30 AM
Kiplinger's Personal Finance
Low yields combined with talk of the Federal Reserve scaling back its easy-money policies have left bond investors with a big headache. So it's no surprise that investment firms are rolling out short-term high-yield bond...
| Jan 14, 2014
| 10:56 AM
Despite a sharp downturn in its market-leading mortgage business, Wells Fargo & Co. reported a 10% improvement in fourth-quarter earnings as loan losses declined and the San Francisco bank collected higher fees in other businesses.
Wells, which wrote...
| Jan 14, 2014
| 6:44 PM
NEW YORK — Massive legal payouts didn't just cost JPMorgan Chase & Co. billions last year. They also cost the Wall Street giant its title as America's most profitable bank.
After weathering a barrage of legal and regulatory assaults in 2013, the...