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Story | Feb 23, 2005Banks used to be about ritual and permanence. They resembled Greek or Roman temples, with the banker playing the secular priest, dispensing loans instead of benedictions. Banks inspired awe, though their built-for- the-ages classicism was salesmanship,...
Story | Dec 11, 2002Seven years after making national headlines for charging customers to talk with its tellers, Bank One Corp. is scrapping its controversial $3 teller fees here as part of a broad strategy to win back disgruntled Chicago-area customers. Bank One will...