| Sep 30, 2013
| 6:30 AM
Several months ago, I wrote a column that discussed why it pays to use a credit card for large purchases, whether for merchandise or services. I pointed out that if you are dissatisfied with what you have purchased, you should document your complaint in...
| Oct 4, 2013
| 12:07 PM
Consumers weren't able to sign up for insurance under new health care exchanges until last week, but con artists have been scheming for months to steal money or Social Security numbers under the guise of the Affordable Care Act.
And it's bound to get...
| Aug 13, 2013
| 8:41 PM
After years of airline mergers that have dramatically reduced choices for travelers, the U.S. Justice Department has sued to halt what would be the largest airline marriage in U.S. history.
The Justice Department joined six states and the District of...
| Feb 10, 2013
| 8:00 AM
Consumers continue to get dinged and, worse, surprised by "resort" fees that often aren't quoted upfront in the hotel booking process. This one lump-sum fee often covers such items as phone calls, bottled water, Internet access, access to the pool or...
| Sep 6, 2012
The mouthguard company Brain-Pad Inc. never claimed that its products prevent concussions. Instead, advertisements have long promised that the devices can "reduce the risk" of a head injury and create "brain safety space."
But even these nuanced...
| Dec 21, 2012
| 12:29 PM
Marketers selling food to children and teens spent 20% less in 2009 than they did in 2006 and are making "modest nutritional improvements" to the products they promote, according to a new government report.
Advertisers shelled out nearly $1.8 billion to...
| Oct 8, 2012
| 4:43 PM
Sen. Barbara Boxer (D-Calif.) is following in her colleague Dianne Feinstein’s steps by calling for a federal investigation into record gas prices in California.
Boxer is urging the Department of Justice’s Oil and Gas Price Fraud Working...
| Oct 8, 2012
| 9:40 AM
Sen. Dianne Feinstein (D-Calif.) is calling for a federal investigation to determine whether “an illegal short squeeze” is responsible for the soaring price of gasoline in California, which hit another record high Monday.
With a regular...
| Oct 28, 2012
You've seen the advertising claims: a certain skin cream will make you look 10 years younger, a mascara will add a lush fringe around your eyes, a hair product will leave your hair smooth and sleek for months.
And to prove it, there's an actress or...
| May 31, 2013
| 6:30 AM
SEATTLE — The seal looked appealing, a daisy on a field of green, with the words “Tested Green.” It was issued to more than 120 products as a guarantee of environmental responsibility.
The problem, federal trade regulators announced in...
| Jan 7, 2013
| 4:29 PM
If you bought certain blankets, sheets or clothing from Amazon.com, Macy's, Sears, Kmart or Leon Max several years ago thinking it was environmentally friendly because it was made of bamboo, it might not have been. Authorities allege the retailers were......