| Feb 10, 2013
| 8:00 AM
Consumers continue to get dinged and, worse, surprised by "resort" fees that often aren't quoted upfront in the hotel booking process. This one lump-sum fee often covers such items as phone calls, bottled water, Internet access, access to the pool or...
| Dec 21, 2012
| 12:29 PM
Marketers selling food to children and teens spent 20% less in 2009 than they did in 2006 and are making "modest nutritional improvements" to the products they promote, according to a new government report.
Advertisers shelled out nearly $1.8 billion to...
| Mar 6, 2013
| 3:58 PM
The first caller told Norman Breidenbaugh he had won $2.5 million in a foreign sweepstakes, but there was a catch: Breidenbaugh needed to send $2,000 in fees before collecting his earnings.
Other calls followed, promising Breidenbaugh millions more...
| Aug 13, 2013
| 8:41 PM
After years of airline mergers that have dramatically reduced choices for travelers, the U.S. Justice Department has sued to halt what would be the largest airline marriage in U.S. history.
The Justice Department joined six states and the District of...
| Aug 14, 2013
| 6:11 PM
A day after the U.S. Department of Justice sued to block the mega-merger of American Airlines and US Airways, attorneys for the carriers called the legal challenge weak and said they are looking forward to battling the government in court.
| Oct 2, 2013
| 10:36 AM
The government shutdown has caught the Federal Trade Commission in its cold embrace, and that means the do-not-call list is on the fritz.
Telemarketers have free rein to call people.
Robin thus asks a timely question: Can you sue a telemarketer?
| Apr 3, 2013
| 10:25 AM
Remember those Skechers "toning shoes" that were supposed to make your butt firmer and help you "get in shape" without ever setting foot in a gym? Or how about the "Multi-Omega" pills that are allegedly great for everything from high blood pressure to...
| Nov 18, 2013
| 4:31 PM
Google will pay the Maryland state government $1 million as part of a $17 million, 37-state settlement for collecting information on consumers' Internet browsing activity without their consent.
The data was gathered from iPhone and iPad users despite a...
| Nov 21, 2013
| 9:51 AM
An Arizona company that offered to help fraud victims recover stolen money instead defrauded them again by selling worthless do-it-yourself kits that cost hundreds of dollars, the Federal Trade Commission said.
Business Recovery Services of Mesa, Ariz.,...
| Apr 28, 2013
Here are three things the Obama administration has done that you probably didn't know about:
Ever struggle with those accordion-style rubber sleeves on nozzles at the gas station? The sleeve — technically a "vapor recovery nozzle" — was...
| May 13, 2013
| 3:33 PM
Take a line-by-line look at your cellphone bill — all dozen or so pages. See a $9.99 charge for horoscopes, flirting tips or some such thing that you didn't request?
If so, you've been crammed.
Once only a big problem with landline telephones,...