| Jan 9, 2014
| 5:53 PM
| Jan 6, 2014
| 8:38 PM
Maybe you got a call from Rachel over the holidays.
That's Rachel as in "Rachel from cardholder services," those incredibly annoying telemarketing pitches that prompted the former head of the Federal Trade Commission, Jon Leibowitz, to declare Rachel...
| Jan 9, 2014
| 12:51 PM
Four auto dealers in Southern California and five others around the country agreed to settle with the Federal Trade Commission over charges of deceptive advertising that misled consumers about low prices and financing when buying cars.
| Nov 20, 2013
| 9:23 PM
The worst thing you can do if you get a call from a debt collector is to panic. Stand tough even if they call you a deadbeat, threaten to throw you in jail or tell you they'll rat you out......
| Dec 23, 2013
| 4:23 PM
Target continues to suffer blowback from the breach of as many as 40 million customer credit and debit card accounts it disclosed last week, as consumer perception of the chain plunges and calls for an investigation intensify.
Consumers' perception of...
| Dec 9, 2013
| 6:29 PM
A merger of the top two U.S. food distributors, Sysco and US Foods, could mean cutbacks at facilities in Severn and Jessup that employ hundreds of workers and sit fewer than 10 miles apart as a combined company consolidates operations across the United...
| Nov 18, 2013
| 4:31 PM
Google will pay the Maryland state government $1 million as part of a $17 million, 37-state settlement for collecting information on consumers' Internet browsing activity without their consent.
The data was gathered from iPhone and iPad users despite a...
| Oct 29, 2013
| 9:32 PM
The blessing and curse of modern car keys Wednesday's print column Earlier this week, we traded my wife's old sedan for the key to a brand new car Literally. In the course of final negotiations with the salesman, I said......
| Oct 28, 2013
Two former Sentara employees pleaded guilty this month to accessing patients' electronic health records inappropriately in a scheme to file fraudulent tax returns, the health-care system has revealed. Both were nurses' aides, according to Greg Burkhart,...
| Feb 10, 2013
| 8:00 AM
Consumers continue to get dinged and, worse, surprised by "resort" fees that often aren't quoted upfront in the hotel booking process. This one lump-sum fee often covers such items as phone calls, bottled water, Internet access, access to the pool or...
| Sep 30, 2013
| 6:30 AM
I have been a certified court mediator in Florida for more than 10 years. In recent years, I have seen more and more cases of creditors and debt collectors suing people who have not made the minimum payments on their credit cards.
If you have outstanding...