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Expedia Incorporated

A collection of news and information related to Expedia Incorporated published by this site and its partners.

Top Expedia Incorporated Articles

Displaying items 45-55
  • Some progress on hotel fee scams -- but no results yet

    Some progress on hotel fee scams -- but no results yet
    "We believe that online hotel reservation sites should include in the quoted total price any unavoidable and mandatory fees, such as resort fees, that consumers will be charged to stay at the hotel. While a hotel reservation site may breakdown the...
  • Are hidden hotel fees about to check out?

    Are hidden hotel fees about to check out?
    After Jane Hatch selected the room rate she wanted at the West Street Hotel in Bar Harbor, Me., the hotel website delivered an unpleasant surprise on the next screen: The quoted price hadn't included a $25-per-day "resort and club fee" that gave Hatch...
  • Travel coupon sites can save you a chunk of change

     Travel coupon sites can save you a chunk of change
    Coupons aren't just for groceries: Use them for big travel savings. Whenever I search for travel coupons online, retailmenot.com is always in the mix. You might as well make visiting travel-coupon sites part of your trip planning. "Friends at Orbitz,...
  • Seniors on the Go: Two new airlines -- really?

    Seniors on the Go: Two new airlines -- really?
    Industry watchers never cease to be surprised at the allure of starting a new airline. Sure, they've seen all the red ink, even from the big guys. They've seen the history of the dozens of failed start-ups since deregulation in 1978. And they've all heard...
  • My gas card had a little accident

    My gas card had a little accident
    The $50 gas card Expedia promises Viola Wilson doesn't arrive in one piece, and when she asks for a replacement, it sends her coupons. Shouldn't it be sending her another card? Q: Maybe you can help me with this little dilemma. I booked a trip for my...
  • Help, my canceled hotel room is un-canceled

    Q: I recently tried to book a four-star hotel in New York through Expedia's unpublished rates section, which doesn't reveal the name of the hotel until you pay for it. The hotel we ended up with was DoubleTree by Hilton New York Chelsea, which is only...
  • Time to get real about real-time airfares

    Time to get real about real-time airfares
    Sue Marcus was looking for a flight from Washington, D.C., to Tulsa, Okla. Instead, she found trouble. Every time the American Airlines website asked her to select a return flight, it came back with an error message saying that the fare she'd selected...
  • Seniors on the Go: Solo travel: Avoiding a gouge

    Seniors on the Go: Solo travel: Avoiding a gouge
    When you inquire about "singles travel," the standard travel industry response is to guide you toward the many agencies and programs that match you with other single travelers to share your accommodations. But true solo travel -- traveling by yourself --...
  • Expedia double-charged me -- can I get a refund?

    Expedia double-charged me -- can I get a refund?
    Laura Pang has two airline reservations on Expedia. But she only needs one. Now the online agency refuses to refund the second charge. Is there anything she can do to persuade it to help her? Q: I recently booked one airline ticket through Expedia. At...
  • Seniors on the Go: Unresolved complaint? Post a gripe

    Seniors on the Go: Unresolved complaint? Post a gripe
    Travel suppliers often fail to deliver what you expect, and when you complain, they all too often ignore you or send you a canned reply. When a supplier actually fails to provide the service, engages in outright misrepresentation, or causes a monetary...
  • Airline cancels route -- but what about my credits?

    Airline cancels route -- but what about my credits?
    Nancy Palmer cancels her flight from Seattle to Baltimore. Then her airline stops flying from Seattle to Baltimore. So what happens with the ticket credit she was offered? Is her ticket really nonrefundable? Q. I'm writing about a recent issue I had with...