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Expedia Incorporated

A collection of news and information related to Expedia Incorporated published by this site and its partners.

Top Expedia Incorporated Articles

Displaying items 45-55
  • Are hidden hotel fees about to check out?

    Are hidden hotel fees about to check out?
    After Jane Hatch selected the room rate she wanted at the West Street Hotel in Bar Harbor, Me., the hotel website delivered an unpleasant surprise on the next screen: The quoted price hadn't included a $25-per-day "resort and club fee" that gave Hatch...
  • My gas card had a little accident

    My gas card had a little accident
    The $50 gas card Expedia promises Viola Wilson doesn't arrive in one piece, and when she asks for a replacement, it sends her coupons. Shouldn't it be sending her another card? Q: Maybe you can help me with this little dilemma. I booked a trip for my...
  • Help, my canceled hotel room is un-canceled

    Q: I recently tried to book a four-star hotel in New York through Expedia's unpublished rates section, which doesn't reveal the name of the hotel until you pay for it. The hotel we ended up with was DoubleTree by Hilton New York Chelsea, which is only...
  • No oceanview room -- and no refund

    No oceanview room -- and no refund
    Mary Fahy pays extra for a nonrefundable oceanview room through Expedia, but when she checks in, she's given quarters overlooking the other side of the property. Is she owed a refund? Q: I recently booked a hotel room for a three-night stay at the...
  • Time to get real about real-time airfares

    Time to get real about real-time airfares
    Sue Marcus was looking for a flight from Washington, D.C., to Tulsa, Okla. Instead, she found trouble. Every time the American Airlines website asked her to select a return flight, it came back with an error message saying that the fare she'd selected...
  • That's not the ticket credit you promised me

    That's not the ticket credit you promised me
    After a canceled flight, a merged airline and crossed wires with Expedia, Anoop Ramaswamy is the proud owner of a worthless airline ticket. Now what? Q: I booked a round-trip ticket from Buffalo, N.Y., to Chennai, India, on Continental Airlines, just...
  • Fees, fees everywhere

    Fees, fees everywhere
    If you thought that airlines were the worst offenders for loading their customers with fees, you haven't stayed in a hotel, cruised, or rented a car lately. The Internet with its many online agencies and price-comparison metasearch engines has created...
  • Seniors on the Go: Beware nonrefundable hotel deals

    Seniors on the Go: Beware nonrefundable hotel deals
    A traveler I know recently reserved a room at a hotel in Florence, Italy at a discounted -- but nonrefundable -- price through Booking.com. He thought he had scored a very good deal: good price, good location, good-looking rooms. Good, that is, until he...
  • Seniors on the Go: Two new airlines -- really?

    Seniors on the Go: Two new airlines -- really?
    Industry watchers never cease to be surprised at the allure of starting a new airline. Sure, they've seen all the red ink, even from the big guys. They've seen the history of the dozens of failed start-ups since deregulation in 1978. And they've all heard...
  • Some progress on hotel fee scams -- but no results yet

    Some progress on hotel fee scams -- but no results yet
    "We believe that online hotel reservation sites should include in the quoted total price any unavoidable and mandatory fees, such as resort fees, that consumers will be charged to stay at the hotel. While a hotel reservation site may breakdown the...
  • Seniors on the Go: Travel in 2013: The hotel scene

    Seniors on the Go: Travel in 2013: The hotel scene
    Honest price advertising will be the main hotel question mark in 2013. As I've reported, the Federal Trade Commission informed big chains that their practice of posting low-ball rates, then adding mandatory "resort" and other fees is deceptive. Instead,...