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    Dec 18, 2012 |Story| Tribune Media Services

  1. American's 'new look' website — a sign of the future

    "Avoid fees — just pay more." That's the perverse logic of American's new system of presenting prices, and it may make some sense. A few days ago, American unveiled some major changes to its online booking system — changes designed to steer you toward arranging your American flights through its own website rather than a third-party online travel agency (OTA) such as Expedia or Travelocity. Although American's approach isn't revolutionary — it borrows from fare display systems already used by Air Canada, Frontier, Southwest, and several overseas lines — it represents American's latest move in its ongoing fight with OTAs for "ownership" of its customers.
    "Avoid fees — just pay more." That's the perverse logic of American's new system of presenting prices, and it may make some sense. A few days ago, American unveiled some major changes to its online booking system — changes designed to steer...

    Tags: Travel, Trips and Vacations

    2. Dec 25, 2012 |Story| Tribune Media Services

  2. My gas card had a little accident

    The $50 gas card Expedia promises Viola Wilson doesn't arrive in one piece, and when she asks for a replacement, it sends her coupons. Shouldn't it be sending her another card?
    The $50 gas card Expedia promises Viola Wilson doesn't arrive in one piece, and when she asks for a replacement, it sends her coupons. Shouldn't it be sending her another card? Q: Maybe you can help me with this little dilemma. I booked a trip for my...

    Tags: Punishment, Travel, Fines, Trips and Vacations, Tour Operations Industry

    3. Dec 4, 2012 |Story| Tribune Media Services

  3. Some progress on hotel fee scams — but no results yet

    "We believe that online hotel reservation sites should include in the quoted total price any unavoidable and mandatory fees, such as resort fees, that consumers will be charged to stay at the hotel. While a hotel reservation site may breakdown the components of the reservation estimate (e.g., room rate, estimated taxes, and any mandatory, unavoidable fees), the most prominent figure for consumers should be the total inclusive estimate." The Federal Trade Commission (FTC) sent this in a "Warning Letter" to 22 hotel operators on November 28. FTC did not identify the hotels in question, but it could find lots of candidates.
    "We believe that online hotel reservation sites should include in the quoted total price any unavoidable and mandatory fees, such as resort fees, that consumers will be charged to stay at the hotel. While a hotel reservation site may breakdown the...

    Tags: Consumers, Hotels and Accommodations, Cruise Line Ports, Prices, Kevin Mitchell

    4. Oct 10, 2012 |Story| Tribune Media Services

  4. Seniors on the Go: A new hotel coupon outlet

    Ed Perkins On Travel
    Add Takatrip (takatrip.com) to the list of outfits that sell discounted coupons for hotel stays. As with several others, you first enroll, no charge, in a "club" (gimme a break), then you get access to a handful of coupon-based hotel deals. Typically, the...

    Tags: Sales, Hotels and Accommodations, Hotel and Accommodation Industry, Business, eBay Inc.

    5. Oct 10, 2012 |Story| Tribune Media Services

  5. Airlines fight with distribution systems

    Ed Perkins On Travel
    You can find Frontier's lowest fares on the airline's own website or on any of the big online travel agencies (OTAs) such as Expedia and Orbitz. But now, there's a difference: If you buy through any site other than Frontier's own Flyfrontier.com, you (1)...

    Tags: Air Transportation, Transportation, Travel, Air Transportation Industry, Business Trips

    6. Sep 26, 2012 |Story| Tribune Media Services

  6. Holiday travel gouges -- can you avoid them?

    Ed Perkins On Travel
    With Christmas and New Year's Days falling on Tuesdays, many of you will also be taking the two Mondays off from work, meaning two successive four-day weekends and an 11-day period with only three working days. A vacation clearly beckons. But travel...

    Tags: Holidays, Passenger Cars, Google Inc., Hotels and Accommodations, Hotel and Accommodation Industry

    7. Sep 4, 2012 | Orlando Sentinel

  7. Outside group begins attacking Soto in competitive Senate race

    Central Florida Political Pulse - Orlando Sentinel
    An outside group known only as “Progressives” has begun attacking state Rep. Darren Soto, D-Orlando, who is campaigning for an open Senate seat against Republican personal-injury lawyer Will McBride. The group, which was only formed a week...
    8. Jun 25, 2012 |Story| McClatchy-Tribune

  8. Cruise ships are docking in more exotic Caribbean ports of call

    CURAÇAO - There is absolutely nothing wrong with Cozumel or the Bahamas.
    CURAÇAO - There is absolutely nothing wrong with Cozumel or the Bahamas. But once you've seen them, it's time to branch out. Cruise lines are experimenting with all kinds of interesting Caribbean itineraries that expose travelers to a broader swath of...

    Tags: Grenada, Trinidad and Tobago, Celebrity Cruises, Cruise Line Ports, Antigua and Barbuda

    9. Nov 13, 2012 |Story| Tribune Media Services

  9. Seniors on the Go: Two new airlines — really?

    Industry watchers never cease to be surprised at the allure of starting a new airline. Sure, they've seen all the red ink, even from the big guys. They've seen the history of the dozens of failed start-ups since deregulation in 1978. And they've all heard the old saying, "The way to make a small fortune in the airline business is to start with a large fortune." Still, there's always someone around who thinks he or she knows something others don't. And two new lines announced this month.
    Industry watchers never cease to be surprised at the allure of starting a new airline. Sure, they've seen all the red ink, even from the big guys. They've seen the history of the dozens of failed start-ups since deregulation in 1978. And they've all heard...

    Tags: Transportation, Melbourne, United Air Lines, Startups, Air Transportation Industry

    10. Nov 20, 2012 |Story| Tribune Media Services

  10. Fees, fees everywhere

    If you thought that airlines were the worst offenders for loading their customers with fees, you haven't stayed in a hotel, cruised, or rented a car lately. The Internet with its many online agencies and price-comparison metasearch engines has created an environment that puts huge pressure on suppliers to show the lowest possible base prices. As much as possible, they're focusing on fees to meet revenue targets. That means you have to do your research to avoid nasty surprises or disappointments.
    If you thought that airlines were the worst offenders for loading their customers with fees, you haven't stayed in a hotel, cruised, or rented a car lately. The Internet with its many online agencies and price-comparison metasearch engines has created...

    Tags: Hotels and Accommodations, Cruise Line Ports, Hotel and Accommodation Industry, Travel, Norwegian Cruise Line

    11. Nov 20, 2012 |Story| Tribune Media Services

  11. Seniors on the Go: Beware nonrefundable hotel deals

    A traveler I know recently reserved a room at a hotel in Florence, Italy at a discounted — but nonrefundable — price through Booking.com. He thought he had scored a very good deal: good price, good location, good-looking rooms. Good, that is, until he got the conforming email, which had a notice at the bottom: "Important Information: Please note the building has no lift." All of a sudden, the deal turned into not so good. This traveler has a bad back. And the last thing he needed was a two- or three-story staircase schlep, with baggage, to a hotel room. He immediately contacted Booking.com to cancel, but an agent told him, "Sorry; the hotel refuses to refund a nonrefundable rate." The agent went on to note that the hotel description page on Booking.com's website posted the same notice, at the very bottom. He got the same response directly from the hotel.
    A traveler I know recently reserved a room at a hotel in Florence, Italy at a discounted — but nonrefundable — price through Booking.com. He thought he had scored a very good deal: good price, good location, good-looking rooms. Good, that is,...

    Tags: Hotels and Accommodations, Hotel and Accommodation Industry, Travel

    12. Nov 7, 2012 |Story| El Sentinel

  12. Tips para ahorrar si viajas a Orlando en Navidad

    No estamos en Navidad, pero sí en plena temporada de preparativos para celebrar una de las épocas más lindas del año. Seguro estás afinando tu presupuesto y haciendo planes para venir a esta ciudad que se ve más bonita que nunca en estas fiestas.
    Especial para El Sentinel
    No estamos en Navidad, pero sí en plena temporada de preparativos para celebrar una de las épocas más lindas del año. Seguro estás afinando tu presupuesto y haciendo planes para venir a esta ciudad que se ve más bonita que nunca en estas fiestas....
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