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    Jan 22, 2013 |Story| Tribune Media Services

  1. Can you solve the 'when to buy' conundrum?

    Lots of ink and pixels have been devoted to the quest for an answer to the question, "When is the best time to buy airline tickets?" My pat answer has always been, "When they're on sale," but colleague George Hobica of Airfare Watchdog says — and I agree — you can't predict the next sale. Nevertheless, folks keep trying, and you might want to check out the possibilities.
    Lots of ink and pixels have been devoted to the quest for an answer to the question, "When is the best time to buy airline tickets?" My pat answer has always been, "When they're on sale," but colleague George Hobica of Airfare Watchdog says — and...

    Tags: Air Transportation Industry, Services and Shopping, Holiday Vacations, Travel, Trips and Vacations

    2. Jan 13, 2013 |Story| Los Angeles Times

  2. On the Spot: Flying to China, but preferably not nonstop

    <strong>Question:</strong> My husband is from China and visits family there every couple of years. I haven't gone since 2007 and would like to see our relatives, but the idea of a 12- to 14-hour nonstop flight has become daunting as I have aged and flying has become an experience that can be compared to a root canal. Is there any route or airline that is cost-effective and lets me break up the flight to a reasonable degree?
    Question: My husband is from China and visits family there every couple of years. I haven't gone since 2007 and would like to see our relatives, but the idea of a 12- to 14-hour nonstop flight has become daunting as I have aged and flying has become an...

    Tags: Tour Operations Industry, Air Transportation, Royal Caribbean International, Networking, Travel

    3. Jan 1, 2013 |Story| Tribune Media Services

  3. Seniors on the Go: Travel in 2013: The hotel scene

    Honest price advertising will be the main hotel question mark in 2013. As I've reported, the Federal Trade Commission informed big chains that their practice of posting low-ball rates, then adding mandatory "resort" and other fees is deceptive. Instead, the FTC told them they must include whatever mandatory charges they assess in the first price they post, both on their own websites and on prices they give to the online travel agencies. This could be a major gain for consumers: The Department of Transportation previously took action against airlines, and the Florida attorney general quashed a similar practice by cruise lines.
    Honest price advertising will be the main hotel question mark in 2013. As I've reported, the Federal Trade Commission informed big chains that their practice of posting low-ball rates, then adding mandatory "resort" and other fees is deceptive. Instead,...

    Tags: Prices, Tour Operations Industry, Groupon, Inc., Hotels and Accommodations, Hotel and Accommodation Industry

    4. Jan 12, 2013 |Story| Baltimore Sun

  4. Workers, lacking time or money, leave vacation days unused

    Tisa L. Silver-Canady, who counsels University of Maryland, Baltimore students about loan repayments and runs other financial education programs at the school, realized toward the end of last year that she had not used about a third of her vacation time.
    Tisa L. Silver-Canady, who counsels University of Maryland, Baltimore students about loan repayments and runs other financial education programs at the school, realized toward the end of last year that she had not used about a third of her vacation time....

    Tags: Labor Legislation, Lakes and Ponds, Employment, T. Rowe Price Group Incorporated, Family

    5. Dec 17, 2012 |Column| Los Angeles Times

  5. By catering to 'elite' fliers, American Airlines misleads others

    Do airlines deliberately withhold seats until the last minute to get you to splurge on pricier options?
    Do airlines deliberately withhold seats until the last minute to get you to splurge on pricier options? Along the same lines, do airlines create a false impression that a flight is rapidly selling out so you'll jump on any seat available, no matter...

    Tags: Air Transportation Industry, Air Transportation Delays, Entertainment, Air Transportation, Southwest Airlines Co.

    6. Dec 13, 2012 |Story| Aberdeen News

  6. States still mulling health care overhaul

    Nineteen states have turned down the Obama administration’s invitation to run the new health insurance markets that will begin serving millions of uninsured Americans less than a year from now. That puts a huge task on the feds, a defining challenge...

    Tags: Government, Insurance, Health Insurance, Mitt Romney, Regional Authority

    7. Dec 11, 2012 |Story| Tribune Media Services

  7. Are hidden hotel fees about to check out?

    After Jane Hatch selected the room rate she wanted at the West Street Hotel in Bar Harbor, Me., the hotel website delivered an unpleasant surprise on the next screen: The quoted price hadn't included a $25-per-day "resort and club fee" that gave Hatch access to the hotel pool, hot tub and fitness center &mdash; whether she wanted it or not.
    After Jane Hatch selected the room rate she wanted at the West Street Hotel in Bar Harbor, Me., the hotel website delivered an unpleasant surprise on the next screen: The quoted price hadn't included a $25-per-day "resort and club fee" that gave Hatch...

    Tags: Prices, Tour Operations Industry, New York University, Property, Federal Trade Commission

    8. Jan 5, 2013 |Story| Los Angeles Times

  8. The FTC's Google ruling: a qualified free pass

    The end of the Federal Trade Commission's 19-month investigation into Google was a win for the search giant, but only a partial victory for those who want clear limits on the commission's role in policing competition. The only binding action that...

    Tags: Advertising, Corporate Crime, Computing and Information Technology Industry, Companies and Corporations, Anti Trust Crime

    9. Dec 18, 2012 |Story| Tribune Media Services

  9. American's 'new look' website — a sign of the future

    "Avoid fees &mdash; just pay more." That's the perverse logic of American's new system of presenting prices, and it may make some sense. A few days ago, American unveiled some major changes to its online booking system &mdash; changes designed to steer you toward arranging your American flights through its own website rather than a third-party online travel agency (OTA) such as Expedia or Travelocity. Although American's approach isn't revolutionary &mdash; it borrows from fare display systems already used by Air Canada, Frontier, Southwest, and several overseas lines &mdash; it represents American's latest move in its ongoing fight with OTAs for "ownership" of its customers.
    "Avoid fees — just pay more." That's the perverse logic of American's new system of presenting prices, and it may make some sense. A few days ago, American unveiled some major changes to its online booking system — changes designed to steer...

    Tags: Travel, Trips and Vacations

    10. Dec 25, 2012 |Story| Tribune Media Services

  10. My gas card had a little accident

    The $50 gas card Expedia promises Viola Wilson doesn't arrive in one piece, and when she asks for a replacement, it sends her coupons. Shouldn't it be sending her another card?
    The $50 gas card Expedia promises Viola Wilson doesn't arrive in one piece, and when she asks for a replacement, it sends her coupons. Shouldn't it be sending her another card? Q: Maybe you can help me with this little dilemma. I booked a trip for my...

    Tags: Punishment, Tour Operations Industry, Fines, Travel, Trips and Vacations

    11. Dec 4, 2012 |Story| Tribune Media Services

  11. Some progress on hotel fee scams — but no results yet

    "We believe that online hotel reservation sites should include in the quoted total price any unavoidable and mandatory fees, such as resort fees, that consumers will be charged to stay at the hotel. While a hotel reservation site may breakdown the components of the reservation estimate (e.g., room rate, estimated taxes, and any mandatory, unavoidable fees), the most prominent figure for consumers should be the total inclusive estimate." The Federal Trade Commission (FTC) sent this in a "Warning Letter" to 22 hotel operators on November 28. FTC did not identify the hotels in question, but it could find lots of candidates.
    "We believe that online hotel reservation sites should include in the quoted total price any unavoidable and mandatory fees, such as resort fees, that consumers will be charged to stay at the hotel. While a hotel reservation site may breakdown the...

    Tags: Cruise Line Ports, Kevin Mitchell, Prices, Tour Operations Industry, Business Trips

    12. Sep 26, 2012 |Story| Tribune Media Services

  12. Holiday travel gouges -- can you avoid them?

    Ed Perkins On Travel
    With Christmas and New Year's Days falling on Tuesdays, many of you will also be taking the two Mondays off from work, meaning two successive four-day weekends and an 11-day period with only three working days. A vacation clearly beckons. But travel...

    Tags: Air Transportation Industry, Holidays, Business Trips, Google Inc., Holiday Vacations

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