| Dec 3, 2013
For just $89 a night, the all-suite hotel in Killeen, Texas, promised Steven Hoybook and his family "European-style luxury" -- an offer that seemed too good to pass up.
But Hoybook wishes that he had. When he and his family arrived, they found the hotel'...
| Dec 10, 2013
| 6:48 AM
Flying for the holidays can be fun but also frustrating, and sometimes it's our fellow travelers who drive us the most crazy. And the "most annoying" are "inattentive parents" followed by the "rear seat kicker," according to a study commissioned by...
| Dec 11, 2013
| 8:01 AM
If Maryland’s bolloxed rollout of Obamacare has taught us anything, it is the failure of technocracy — especially the snake oil the O’Malley administration has been selling since 2006. The idea that they are a results-oriented, data...
| Nov 7, 2013
| 7:00 PM
Airlines and hotels don't have the best track record for showing compassion to travelers who face emergency situations. Refunds and fee waivers can be hard to come by.
But Manhattan Beach resident Laura Mandracchia experienced a very different level...
| Jan 13, 2014
| 1:34 PM
Palm Beach County Tax Collector Anne Gannon is going to court to take on more online travel companies that she contends aren’t paying “bed taxes” levied on overnight stays.
Gannon on Monday filed suit against Air BNB Inc., HomeAway...
| Jan 14, 2014
Laura Pang has two airline reservations on Expedia. But she only needs one. Now the online agency refuses to refund the second charge. Is there anything she can do to persuade it to help her?
Q: I recently booked one airline ticket through Expedia. At...
| Jan 19, 2014
There is no shortage of travel websites to make your life easier or your travels cheaper. But who has the time to keep track of all of them? Here's a short list of travel websites that are worth bookmarking and using for pre-trip research.
| Jan 19, 2014
There is no question that smartphone and tablet apps can improve your travel experience — whether it's for business or pleasure — by helping to inspire, plan, organize and save time and money. The travel apps below are either new, recently...
| Aug 18, 2013
| 8:00 AM
Horrendous storms. Political unrest. Sleep deprivation. Those are some of the issues that have tripped up travelers this summer. The firstname.lastname@example.org inbox overflows with readers' complaints about various airlines, of course, but this year we've seen...
| Aug 13, 2013
| 5:01 PM
When planning a trip, I often wind up on the website of at least one of the major online travel agencies: Orbitz, Travelocity or Expedia.
But after deciding which airline I want to use and my preferred dates and times of travel, I always go to the...
| Nov 12, 2013
If you're stuck with a nonrefundable hotel reservation you find you can't use, a new startup, Roomer (roomertravel.com), will let you recover at least some of the money. And if you're looking for a good hotel deal, you can buy the seller's reservation...