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Expedia Incorporated

A collection of news and information related to Expedia Incorporated published by this site and its partners.

Top Expedia Incorporated Articles see all

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  • Seniors on the Go: 2014 ACSI report scores travel industries

    Seniors on the Go: 2014 ACSI report scores travel industries
    JetBlue is tops in customer service among the six largest U.S. airlines. Marriott earns top marks among the eight largest multi-brand hotel chains. Among the online travel agencies (OTA), the little guys -- lumped into the "all others" group -- slightly outpoint top scorer big agency Orbitz. So says the new American Customer Satisfaction Index (ACSI) report for 2014. ACSI scores, developed by some folks at the University of Michigan, the American Society of Quality, and the CFI Group, are based on more than 7,000 consumer interviews.
  • Orbitz Rewards Visa arrives as 2nd phase of loyalty program

    Orbitz Rewards Visa arrives as 2nd phase of loyalty program
    Orbitz Worldwide not only wants you to join its loyalty program and book hotels rooms and flights on Orbitz.com, it wants you to do so on your mobile device and pay using its new credit card the travel agency introduced Tuesday. In return, Orbitz is...

    My wife is in intensive care -- what about her airline ticket?

    My wife is in intensive care -- what about her airline ticket?
    Thomas Hinrichs' anniversary plans are derailed by a medical emergency. Can he change the name on his wife's ticket and take his son to Paris and London, instead? Q: Earlier this year, I booked flights with Expedia on Icelandair for a trip to Paris and...

    An empty vacation package from Expedia

    An empty vacation package from Expedia
    Gladys Martin's Expedia vacation package is missing two key components. Should she have to pay for its mistake? Q: I'm writing you about our problems with a vacation package we booked on Expedia to Tamarindo, Costa Rica. A few weeks before our...

    Taking advantage of last-minute travel bargains

    Question: A reader writes that she and her husband are retired, older than 70 and want to travel. They can leave at a moment's notice, so they want to know whether they can take advantage of last-minute deals and, if so, where. (For security reasons, we...