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Zappos.com

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  • U.S. retailers miss fewer Christmas deadlines: early surveys

    Major U.S. retailers missed fewer Christmas deliveries this year, according to two small, early surveys released on Friday, partly reflecting a year's worth of investments made to avoid 2013's last-minute shipping debacle.
  • Retailers, carriers improve holiday shipping performance

    After last year's holiday delivery debacle, more retailers managed to keep their shipping promises this season as they and their carriers adapt to the rising tide of online shopping. Two companies that tested whether last-minute online purchases would...

    Online retailers improve delivery times over Christmas, study finds

    Online retailers improve delivery times over Christmas, study finds
    This time last year, the nation’s biggest online retailers were reeling from a wave of delivery shortfalls that left countless consumers empty-handed Christmas morning. But warmer weather allowed many of those retailers to bounce back this holiday...

    Firm looking for a few good virtual secretaries

    Firm looking for a few good virtual secretaries
    Lorie Reinert has been working as an administrative professional for most of two decades. These days, she totes a smartphone as she shuttles between Greater Lehigh Valley Chamber of Commerce offices and out-of-the-office meetings, overseeing the group'...

    Catalogs buy us our dreams

    One of my great joys during the holiday season -- along with the (mostly) merry family reunions -- is skipping to the mailbox every evening to retrieve the dazzling array of catalogs that arrive daily. They are as much fun to study as the greeting card...