| Dec 25, 2013
| 4:18 PM
Christmas is in the rearview mirror, but there's still no rest for retailers expecting yet another day of intense crowds Thursday.
The post-Noel mall scene this year won't just be marked by the annual stream of returns from dissatisfied gift...
| Dec 28, 2013
| 8:57 AM
In a just world, all the people who have piled on to the federal government for blowing the launch of healthcare.gov would take a look at the UPS Christmas Day screwup and swallow hard.
But it's not a just world, so the lesson of how the nation's...
| Dec 31, 2013
| 11:24 AM
Target confirmed Tuesday that some gift cards sold before Christmas aren’t working for customers.
“We are aware that some Target gift cards were not fully activated and apologize for the inconvenience,” spokeswoman Molly Snyder said in...
| Jan 2, 2014
| 8:19 AM
Online sales swelled 10.3% this holiday season compared with the same period in 2012, with massive surges in mobile use, according to the IBM Digital Analytics Benchmark.
During the fourth quarter, mobile traffic made up nearly 35% of all online visits,...
| Jan 8, 2014
| 6:20 PM
Santa slacked off during the holidays, delivering a solidly so-so season for retailers.
Shoppers were less impressed and more careful during the season compared with the previous one, doing their research before picking through shelves of uninspiring...
| Jan 10, 2014
| 10:23 AM
The standard consumer advice for car buying is to purchase as close as you can to the end of the month, quarter or year. Dealers, the thinking goes, are more eager to make deals later in the month to make sure they achieve manufacturer quotas that pay...
| Jan 22, 2014
| 2:58 PM
Virginia and Virginia Tech fans barely will have finished their second helping of Thanksgiving Day vittles before the Black Friday kickoff in next season's installment of the annual football rivalry.
The unique Friday, Nov. 28 date of the U.Va.-Tech...
| Jan 23, 2014
| 2:47 AM
Schedule unveilings always send fans, media and ops directors scrambling to book hotels and flights for the upcoming season – keyboard jockeys are addicted to Marriott points – but otherwise, since opponents have long been known, Wednesday&...
| Nov 29, 2013
| 10:47 AM
As his family prepared to gather at grandma's house, Cameron Ligocki arrived at a Best Buy in Downers Grove at noon on Thanksgiving Day -- six hours before it opened -- to buy a 39-inch Insignia TV for $169.
His family "got a little mad" about him...
| Nov 28, 2013
| 8:08 PM
In the early evening, in the thick of Thanksgiving dinnertime, another round of retailers opened their doors to deal-hunting shoppers.
Toys R Us began welcoming customers at 5 p.m. At the store in Bell Gardens, Cathleen Leal, 35, had been waiting...
| Nov 28, 2013
| 8:22 PM
Around dinnertime on Thanksgiving, Joni Adams-Akita was thinking of her grandchildren.
But not while sitting with her family in front of a turkey. The 54-year-old Pasadena retiree was hovering near the jewelry counter at a Wal-Mart in Duarte, waiting...