| Nov 28, 2013
| 8:08 PM
In the early evening, in the thick of Thanksgiving dinnertime, another round of retailers opened their doors to deal-hunting shoppers.
Toys R Us began welcoming customers at 5 p.m. At the store in Bell Gardens, Cathleen Leal, 35, had been waiting...
| Dec 31, 2013
| 11:24 AM
Target confirmed Tuesday that some gift cards sold before Christmas aren’t working for customers.
“We are aware that some Target gift cards were not fully activated and apologize for the inconvenience,” spokeswoman Molly Snyder said in...
| Jan 8, 2014
| 6:20 PM
Santa slacked off during the holidays, delivering a solidly so-so season for retailers.
Shoppers were less impressed and more careful during the season compared with the previous one, doing their research before picking through shelves of uninspiring...
| Jan 2, 2014
| 8:19 AM
Online sales swelled 10.3% this holiday season compared with the same period in 2012, with massive surges in mobile use, according to the IBM Digital Analytics Benchmark.
During the fourth quarter, mobile traffic made up nearly 35% of all online visits,...
| Nov 26, 2013
| 9:22 PM
"Peter, what's happening?" "Just getting ready to go home, Mr. Lumbergh. It's been a long day in the store." "Yeahhhh. Did you see the memo about putting the cover sheets on your overnight register reports?" "Sure, I saw that." "Because......
| Jan 10, 2014
| 10:23 AM
The standard consumer advice for car buying is to purchase as close as you can to the end of the month, quarter or year. Dealers, the thinking goes, are more eager to make deals later in the month to make sure they achieve manufacturer quotas that pay...
| Nov 25, 2013
| 1:52 PM
SeaWorld Orlando is gearing up for post-Thanksgiving deals. Instead of Black Friday discounts, it will be touting "Blue Friday" offers on "the most exclusive park experiences," the company said Tuesday.
It's not being specific about those experiences or...
| Jan 23, 2014
| 2:47 AM
Schedule unveilings always send fans, media and ops directors scrambling to book hotels and flights for the upcoming season – keyboard jockeys are addicted to Marriott points – but otherwise, since opponents have long been known, Wednesday&...
| Oct 13, 2013
Hanukkah is just 45 days away, and Christmas is coming right up!
Forget Halloween candy and costumes. The upcoming holidays qualify as a shopping emergency.
If you think I've lost my mind, don't. It's your sanity that may be on the line....
| Dec 28, 2013
| 8:57 AM
In a just world, all the people who have piled on to the federal government for blowing the launch of healthcare.gov would take a look at the UPS Christmas Day screwup and swallow hard.
But it's not a just world, so the lesson of how the nation's...
| Dec 25, 2013
| 4:18 PM
Christmas is in the rearview mirror, but there's still no rest for retailers expecting yet another day of intense crowds Thursday.
The post-Noel mall scene this year won't just be marked by the annual stream of returns from dissatisfied gift...