Consumers

AUSTIN, Texas Somewhere along the line during the rise of social networks like Twitter and Facebook, it became conventional wisdom that if you have a customer support problem, complaining about it online might get you faster results than calling a phone...

WASHINGTON -- Consumers should get to choose which broadcast networks they want to pay to receive, a senior DirecTV executive told Congress on Wednesday. In testimony to a House Energy and Commerce subcommittee on communications and technology,...

Over the past 60 years, Newport News-headquartered Ferguson adapted to change and withstood tough economic times while keeping the same business philosophy. "As long as we create change, anticipate competitive threats and invest in people, we'll still...

Dan Brower fished a much-awaited check from his mailbox but didn't have time to swing by his bank's branch. So the Kansas City resident fired up his 2-week-old iPhone, and with just a flick of his finger disappointment. Commerce Bank's mobile banking...

By Jessica Toonkel June 10 (Reuters) - When Nationstar Mortgage Holdings Inc tried to buy the rights to collect payments on $122 billion of mortgage loans earlier this year, housing finance giants Fannie Mae and Freddie Mac were not happy. Nationstar...

(Repeats without changes to text or headline) By Steven C. Johnson and Phil Wahba NEW YORK, June 12 (Reuters) - Walt Disney Co last week hiked single-day admission prices at its U.S. theme parks by up to 9.6 percent, the fifth increase since 2009. But...

WASHINGTON -- A U.S. agency says consumers who opt for overdraft coverage on their checking accounts pay higher fees and are more likely to have their accounts closed than those who decline it.  A report by the Consumer Financial Protection Bureau...

Raleigh, N.C. — The Rev. Deborah Cayer arrived at the state Legislature building here Monday night wearing a protest button and toting an umbrella. She had tucked her driver's license into her skirt waistband. That was all she carried. She had...

TUCSON -- Children in the Southwest are especially vulnerable to hunger, according to a new study ranking New Mexico as having the highest rates of childhood hunger in the nation. New Mexico is the most food-insecure state for youths in the nation,...

Hispanic homebuyers have made strides, but Asians and African-Americans looking to purchase a home still are told about or shown far fewer homes than are equally qualified white consumers, a national study has determined. Hispanic renters, however, face...

Florida is investigating a Boynton Beach company, Tailbone Security, that Mississippi already has fined $420,000 for violating its state law that protects residents from unwanted telemarketing calls. One of Tailbone's founders, Brian Offner, 34, said...

The anti-bundling bill by Sen. John McCain (R-Ariz.) may be going nowhere, but Time Warner Cable Chief Executive Officer Glenn Britt says he supports the idea of having smaller television packages.  Britt told an audience at the Cable Show in Washington...