| Dec 22, 2014
| 3:50 PM
NEW BRITAIN — Frontier Communications found itself caught short of trained people when customer call volumes in Connecticut were higher than expected in the changeover from AT&T, company officials told regulators Monday.
The company had projected...
| Dec 29, 2014
| 3:19 PM
HARTFORD — If you had a cellphone with T-Mobile or AT&T in the past five years, you might be owed money for unauthorized charges that have been recovered through settlements.
Both wireless carriers settled allegations of "mobile cramming" with the...
| Jan 3, 2015
| 7:54 AM
Federal regulators are expected to vote next month on rules to govern how Internet service providers like AT&T, Verizon and Comcast deal with the flow of content on their high-speed networks.
The five-member Federal Communications Commission will...
| Dec 3, 2014
| 9:03 AM
AT&T and the City of Pasadena have teamed up to install free Wi-Fi along Colorado Boulevard for mobile device users -- regardless of wireless carrier.
The free Wi-Fi is available along a four-block stretch in Old Pasadena from Pasadena Avenue to Arroyo...
| Dec 3, 2014
| 7:01 AM
Black Friday and Cyber Monday may be over, but Sprint is rolling out one of its biggest price cuts ever.
The nation's No. 3 wireless carrier, which has rapidly been losing market share, announced Tuesday that it will cut in half the monthly rate plan...
| Dec 4, 2014
| 2:50 PM
A $50 makeup credit to all 170,000 former U-verse video subscribers has not stopped the complaints, or defections, following Frontier Communications' takeover of AT&T's statewide landline-broadband-television service.
Since the transition to Frontier'...
| Dec 11, 2014
| 2:42 PM
Frontier will be hiring 25 call center workers who speak both Spanish and English in New Haven in early 2015.
The company had previously announced it would hire 85 call center workers in the state as it took over AT&T landline and TV business.
| Nov 3, 2014
| 11:09 AM
Verizon Communications and AT&T expect to be able to transmit wireless voice calls between the two carriers over high-speed data networks by 2015, the companies said on Monday.
The technology is expected to improve the quality of calls and allow for...
| Nov 4, 2014
| 6:56 AM
Verizon and AT&T have been quietly tracking the Internet activity of more than 100 million cellular customers with what critics have dubbed "supercookies" — markers so powerful that it's difficult for even savvy users to escape them.
| Nov 12, 2014
| 8:44 AM
AT&T will halt investments in its network of high-speed fiber optic Internet connections until federal regulators decide how to regulate Internet service providers.
"We can't go out and invest that kind of money deploying fiber to 100 cities not knowing...
| Nov 14, 2014
| 5:08 PM
State consumer officials are collecting written complaints from Frontier Communications customers upset about service interruptions following the transition of U-verse, landline and broadband Internet services from AT&T.
Frontier took over the $1.25...