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U.S. Diplomatic Security Service

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  • 78 Minutes On Hold To DSS Is Unacceptable

    78 Minutes On Hold To DSS Is Unacceptable
    Waiting on the telephone to speak to someone is a fact of life in a society where "Your call is important to us" means "Hope you're not in a hurry."
  • Need To Reach A DSS Worker? Can You Hold For 78 Minutes?

    Need To Reach A DSS Worker? Can You Hold For 78 Minutes?
    Angela Lewis-Shakes learned when she went to a dental appointment last week that her Medicaid coverage had been cut off. She knew she'd have to call the state Department of Social Services to straighten out her coverage. But she dreaded it. Last...

    Necesita comunicarse con un trabajador de DSS? Puede esperar en el teléfono 78 minutos?

    Ángela Lewis-Shakes se enteró que su cobertura Medicaid había sido cortada cuando fue a una cita con el dentista la semana pasada. Ella sabía que tendría que llamar al Departamento de Servicios Sociales estatal para aclararlo todo. Pero lo había temido....

    Sheriff: We don't know why father killed his five children

    COLUMBIA, S.C. Law enforcement officials said Wednesday they still have no motive from the Lexington County father who will be charged in the killing of his five children in one of the largest mass murders in the region's recent history. On Tuesday,...

    Glendale man heads to prison as part of fraud scheme

    A Glendale man was sentenced in a North Dakota courthouse on Wednesday to serve seven months in prison for his role in a multimillion-dollar scheme defrauding Medicare. Last September, Hovakim David Mkhitarian pleaded guilty to fraud charges for his...