Deerfield

Chicago's top business stories of 2017

Chicago's top business stories of 2017

Kentucky passenger dragged off United flight: Airport security officers dragged a passenger off an overcrowded, Louisville, Ky.-bound United regional jet at Chicago’s O’Hare International Airport after he refused to give up his seat to a traveling airline employee. Dr. David Dao later settled with United for an undisclosed sum, according to his lawyers. The April 9 incident, video of which went viral, sparked national outrage and debate about the rights of airline passengers. The episode also prompted United to take steps to reduce overbookings of flights and improve employee training, but it did not hurt the airline’s bottom line.

Caterpillar moves to...

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