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Delta Air Lines

Airlines post better on-time rate but get more complaints

More flights are arriving on time but consumer complaints about the airlines have nearly doubled. The U.S. Department of Transportation said Thursday that the nation's leading carriers posted an on-time rate of 80.3 percent in August. That was better than the 78.1 percent mark in July and 77.7 percent the previous August. Delta Air Lines had the best on-time rate, 85.5 percent, followed by Alaska Airlines at 82.9 percent. Spirit Airlines rated last, with an on-time rate of 63.7 percent. JetBlue Airways was next to last at 74 percent. The government counts a flight as on time if it arrives within 14 minutes of schedule. Complaints most frequently concern delayed flights, but...