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Customers say Walmart-brand prepaid debit cards aren't working, cutting off access to funds

Customers say Walmart-brand prepaid debit cards aren't working, cutting off access to funds

For the last three days, users of Walmart-brand prepaid debit cards say they've been unable to withdraw cash from ATMs, check their account balances or make purchases, leaving them cut off from their money.

Customers say the problems started early Monday and still hadn't been fixed as of Wednesday afternoon. Though it's not clear how widespread the problems are, the complaints are reminiscent of an outage at prepaid firm RushCard that last year left thousands of customers in the lurch.

Green Dot Corp., the Pasadena company that issues Walmart's MoneyCard prepaid debit cards, said a technical problem is preventing customers from being able to check their balances...

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