When it comes to shoppers' favorite perks, free shipping crushes other services.
Hassle-free returns, price matching and extended holiday hours are all less coveted by consumers than free shipping, according to Deloitte's recently released 30th annual holiday survey of spending plans and trends.
Nearly three out of four shoppers plan to take advantage of retailers' free shipping windows this holiday, the consulting firm said. That's up from 68 percent last year.
The second most popular perk — easy returns — was mentioned by only 55 percent of survey respondents.
Retailers offering free shipping online might have an edge with consumers in an upcoming...