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Deloitte Touche Tohmatsu Ltd.

Companies start to re-imagine the annual performance review

It wasn't quite the storming of the Bastille, but a fledgling revolution was unfolding this past spring inside the conference rooms of the palm-studded, fairway-lined Trump National Doral Miami. With a who's-who of corporate human resources chieftains in the crowd, from Disney to Cigna to Bank of America, a conga line of speakers called for the overthrow of an American workplace institution: the time-tested and usually dreaded annual performance evaluation. "The conference session on blowing up the traditional performance review was standing room only," recalled David Niu, CEO of Seattle-based TINYpulse, a software tool for tracking employee sentiment through weekly...