Federal Trade Commission

Republicans want to muzzle database of consumer complaints

U.S. consumers filed nearly 300,000 complaints last year about their dealings with banks, credit card issuers and other financial services companies. Most of those complaints were compiled and made available for anyone to see as part of a database administered by the federal government.

But Republicans working to overhaul the financial regulation law known as Dodd-Frank want to bar publication of information from that database, which industry groups have long criticized as potentially misleading and incomplete.

"Is the purpose of the database just to name and shame companies? Or should they have a disclaimer on there that says it's a fact-free zone, or this is fake...

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