Groupon is facing a lawsuit alleging the Chicago-based online deals site kept hundreds of thousands of dollars in refunds from boat rental vouchers without reimbursing the rental company or its customers.
In the lawsuit, filed Monday in Cook County Circuit Court, Chicago Boat Rentals alleges Groupon fabricated both refund credits and, in some cases, customers. Groupon denied the allegations in a statement to Tribune.
Chicago Boat Rentals, which rents pontoon boats to parties of eight to 12 passengers to sail down the Chicago River, has partnered with Groupon since 2013 to offer customers discounted tickets at around $140 for a two-hour ride.
Under the arrangement,...