| Sep 26, 2011
Q: Is "i-clouds" now operational? Can I transfer the songs on my iTunes account, thereby freeing up that space on my hard drive?
— Joe, via email
A: If you're referring to Apple's iCloud service, it's not available yet — Apple says it's...
| Oct 17, 2011
(EDITOR'S NOTE: THIS STORY CONTAINS CORRECTED INFORMATION.)
Q: I have two VCRs that fell apart and I would like to have the tape placed on a DVD. Who or where do I go? Thank you for your reply.
A: Sorry to hear about your troubles, Sol....
| Oct 7, 2011
Q: I have a Microsoft Windows XP desktop computer. It is 9 years old ... still works, but I would like to update.
I like the feel of a desktop (used mostly for searching the Net, e-mail, burning CDs) but do not want the wires, speakers, etc., that come...
| Oct 17, 2011
Q: After reading your recommendation of this product (in Sunday's paper) to transfer old VHS tapes to DVD, I looked it up, only to discover that it is only a DVD player/VCR recorder! Perhaps you could let us all know what model you meant to recommend?
| Oct 22, 2011
Q: We had a family reunion in Ireland. A DVD was made of all of us together but I cannot get it to play on my DVD (player). My brother said I have to convert the format to USA format. I have no idea who would do it for me. Can you guide me? I live in...
| Sep 9, 2011
| 3:32 PM
Q: I need help on a good music program. I would like to buy (not free sites such as Limewire) and download only music I desire. I hear folks talk about iTunes, but that and VCast seem to be directed to my cellphone. I want to download to my PC. Other...
| Sep 16, 2011
| 10:15 AM
Q: Is software available to convert several .jpg files to web-ready .pcx files? Hate doing one at a time.
— Jerry, Maryland
A: XnView is a great free image converter for PC/Mac/Linux that doesn't feel like a cut-down, slapped-together mess. You...
| Oct 29, 2011
Q: Should you buy refurbished electronics?
A: With the holidays coming up and the economy crushing your wallet, it makes sense to consider less-expensive toys as gifts — for yourself as well as others. You won't be giving up much, either: Even...
| Nov 14, 2011
Q: I would like your opinion as I'm undecided about which of the following two laptops to buy: Toshiba, $579, 6 gigabytes of memory, i5 processor, 750 gigabyte hard drive, 15.6-inch screen, Windows 7; or HP, $479, 4 gigabytes of RAM, i3 processor, 640...
| Nov 21, 2011
Q: Where can I find a good-quality piece of equipment to transfer my collection of self-recorded great music cassettes to DVD?
I have checked a number of products online that get poor reviews.
Thank you for your help.
| Mar 10, 2012
Q: How do you go about deleting contacts in Gmail? Are you just supposed to have your chat contacts hanging around forever and ever?
A: Open Gmail and click Mail on the left side of the page, then click Contacts. Select the contact you...