| Jul 16, 2011
Q: I currently have an "ancient" BlackBerry that I love. But it's time to update. I am a Mac user so I thought if was reasonable to upgrade to an iPhone.
Can you walk me through a "decision tree" or survey to help me decide what is the best device for my...
| Jul 22, 2011
Q: How can I dispose of a dysfunctional La Cie external hard drive so that stored data cannot be retrieved?
A: If all else fails, take a sledgehammer to it and beat it to a plastic-and-metal mess (make sure you're wearing eye protection!)....
| Jul 29, 2011
As the ancient philosopher Mick Jagger once opined, "You Can't Always Get What You Want."
Q: Hopefully you can help. I have many read and unread books paid for and downloaded into my Sony e-book reader (the first model). Someone helped me transfer them...
| Aug 6, 2011
When S.S. asked recently about disposing of a hard drive so that its data couldn't be retrieved, I didn't imagine the number of emails I'd get.
I suggested seeking out an e-Steward, a recycler certified by the Basel Action Network as a greener recycler...
| Aug 10, 2011
My TSA (free; iOS)
What it is: Answers to the Transportation Security Administration's most frequently asked questions, plus travelers (often-outdated) reports of how long you must wait in the security checkpoint line at any U.S. airport.
How it works:...
| Aug 12, 2011
I run across useful stuff all the time when researching this column. Here are some recent finds:
Time for a new TV?
If you're shopping for an HDTV, you're probably lost in a marketing morass. What's Micro Dimming/Plus? Is Razor LED lighting something...
| Sep 3, 2011
Q: I am searching to replace my dropped/broken point-and-shoot film camera (was a Nikon but have had other brands). I have not ventured into digital because I always wear polarized prescription bifocal dark glasses outdoors, which requires my switching to...
| Sep 26, 2011
Q: Is "i-clouds" now operational? Can I transfer the songs on my iTunes account, thereby freeing up that space on my hard drive?
— Joe, via email
A: If you're referring to Apple's iCloud service, it's not available yet — Apple says it's...
| Oct 17, 2011
(EDITOR'S NOTE: THIS STORY CONTAINS CORRECTED INFORMATION.)
Q: I have two VCRs that fell apart and I would like to have the tape placed on a DVD. Who or where do I go? Thank you for your reply.
A: Sorry to hear about your troubles, Sol....
| Mar 10, 2012
Q: How do you go about deleting contacts in Gmail? Are you just supposed to have your chat contacts hanging around forever and ever?
A: Open Gmail and click Mail on the left side of the page, then click Contacts. Select the contact you...
| Jul 10, 2010
Name: MobiTV iPhone app
What it is: A free way to watch shows from Fox News, Comedy Central, NBC Sports and other programming — most of it recorded — on your phone. The free app, downloaded 1 million times from the Apple App Store, gives...