| Jul 16, 2011
Q: I currently have an "ancient" BlackBerry that I love. But it's time to update. I am a Mac user so I thought if was reasonable to upgrade to an iPhone.
Can you walk me through a "decision tree" or survey to help me decide what is the best device for my...
| Jul 22, 2011
Q: How can I dispose of a dysfunctional La Cie external hard drive so that stored data cannot be retrieved?
A: If all else fails, take a sledgehammer to it and beat it to a plastic-and-metal mess (make sure you're wearing eye protection!)....
| Jul 29, 2011
As the ancient philosopher Mick Jagger once opined, "You Can't Always Get What You Want."
Q: Hopefully you can help. I have many read and unread books paid for and downloaded into my Sony e-book reader (the first model). Someone helped me transfer them...
| Aug 6, 2011
When S.S. asked recently about disposing of a hard drive so that its data couldn't be retrieved, I didn't imagine the number of emails I'd get.
I suggested seeking out an e-Steward, a recycler certified by the Basel Action Network as a greener recycler...
| Aug 10, 2011
My TSA (free; iOS)
What it is: Answers to the Transportation Security Administration's most frequently asked questions, plus travelers (often-outdated) reports of how long you must wait in the security checkpoint line at any U.S. airport.
How it works:...
| Aug 12, 2011
I run across useful stuff all the time when researching this column. Here are some recent finds:
Time for a new TV?
If you're shopping for an HDTV, you're probably lost in a marketing morass. What's Micro Dimming/Plus? Is Razor LED lighting something...
| Apr 29, 2011
Q: In your article "What is 4G?" the only carrier you did not mentioned was U.S. Cellular. What is the best 4G phone that you would recommend from this carrier?
—Mary Ann Wren
A: Chicago-based U.S. Cellular doesn't currently offer 4G phones. The...
| May 6, 2011
Q: I have an old Sharp handheld battery-powered computer that still works fairly decently. It's time for a replacement, preferably using old BASIC programming language, as I prefer to do my own custom programming. Is there anything similar out there?...
| May 13, 2011
Q: I recently bought an LG Quantum phone. (You have no idea how hard it was for me to finally give up my reliable RazR-3 ... but I had to.)
Anyway, my grown-up married kids and their friends all have phones that can play "Words With Friends." I wanna...
| May 20, 2011
Q: I will be in the market for a new home PC, as well as will my significant other. I need to have some consulting assistance in choosing a PC and external hard drives, not only for backup but for maintaining my vast file of photos, which I have been busy...
| May 27, 2011
Q: The backup system I used for two of my older PCs was destroyed, and I'd like to go back and retrieve the data from those two drives. One system is an HP Pavilion and the other a Compaq Presario, both desktops.
I've heard how the likes of NSA, CIA...