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Jon Yates

Jon Yates
Jon Yates was born and raised in Ames, Iowa, where he spent six years as a stock boy and bagger for the Hy Vee grocery store chain. In college, he placed third in the Southeast Iowa Regional Grocery Bagging Contest.

He graduated from the University of Iowa in 1992 with a degree in journalism and history, and the following year became a reporter at the Iowa City Press-Citizen. He later worked for the Palm Springs Desert Sun and the Nashville Tennessean, before joining the Chicago Tribune in 2000 as a general assignment reporter.

He started the What's Your Problem? column in 2005. It appears on Wednesdays and Sundays.

He lives in Oak Park with his wife, daughter, son...
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Jon Yates was born and raised in Ames, Iowa, where he spent six years as a stock boy and bagger for the Hy Vee grocery store chain. In college, he placed third in the Southeast Iowa Regional Grocery Bagging Contest.

He graduated from the University of Iowa in 1992 with a degree in journalism and history, and the following year became a reporter at the Iowa City Press-Citizen. He later worked for the Palm Springs Desert Sun and the Nashville Tennessean, before joining the Chicago Tribune in 2000 as a general assignment reporter.

He started the What's Your Problem? column in 2005. It appears on Wednesdays and Sundays.

He lives in Oak Park with his wife, daughter, son and their 75-pound mutt.
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Top Jon Yates Articles see all

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  • Problem Solver: Woman's sales tax refund stuck in limbo

    Problem Solver: Woman's sales tax refund stuck in limbo
    When Lila Ardell decided she wanted to buy the car she had been leasing, she knew she would have to pay a sales tax on the transaction.
  • Problem Solver: Wheelchair issues frustrate user

    Problem Solver: Wheelchair issues frustrate user
    As Randy Skendzel's multiple sclerosis progressed, his old motorized wheelchair became obsolete. Over time, the 58-year-old Bridgeport neighborhood resident lost function in his arms and legs, making the chair impossible for him to operate. In July...

    Couple quit Carson's, but credit card issue lingers

    Couple quit Carson's, but credit card issue lingers
    For years, Eleanor Sears used her husband's Carson's credit card when shopping at the department store. Then the Morgan Park neighborhood resident tried to buy some items and was denied. The saleswoman at the Evergreen Park store told her that because...

    Problem Solver: Insurance firm fully covers bill for physical

    Problem Solver: Insurance firm fully covers bill for physical
    It has been almost a year since Mary Klinefelter had blood drawn for her annual physical. Finally, her insurance is paying. Klinefelter, first featured in the Aug. 28 column, had written to "What's Your Problem?" out of frustration after Golden Rule...

    Broken thermostat steams Comcast customer

     Broken thermostat steams Comcast customer
    Shortly after moving into their new Libertyville home last year, Gary O'Reilly and his family set up Comcast service. They didn't skimp. Because O'Reilly's wife was pregnant with their second child, they decided to get the whole shebang —...