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Jon Yates

Jon Yates
Jon Yates was born and raised in Ames, Iowa, where he spent six years as a stock boy and bagger for the Hy Vee grocery store chain. In college, he placed third in the Southeast Iowa Regional Grocery Bagging Contest.

He graduated from the University of Iowa in 1992 with a degree in journalism and history, and the following year became a reporter at the Iowa City Press-Citizen. He later worked for the Palm Springs Desert Sun and the Nashville Tennessean, before joining the Chicago Tribune in 2000 as a general assignment reporter.

He started the What's Your Problem? column in 2005. It appears on Wednesdays and Sundays.

He lives in Oak Park with his wife, daughter, son...
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Jon Yates was born and raised in Ames, Iowa, where he spent six years as a stock boy and bagger for the Hy Vee grocery store chain. In college, he placed third in the Southeast Iowa Regional Grocery Bagging Contest.

He graduated from the University of Iowa in 1992 with a degree in journalism and history, and the following year became a reporter at the Iowa City Press-Citizen. He later worked for the Palm Springs Desert Sun and the Nashville Tennessean, before joining the Chicago Tribune in 2000 as a general assignment reporter.

He started the What's Your Problem? column in 2005. It appears on Wednesdays and Sundays.

He lives in Oak Park with his wife, daughter, son and their 75-pound mutt.
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Top Jon Yates Articles see all

Displaying items 1-5
  • Health insurance dropped after company closes

     Health insurance dropped after company closes
    Rebecca Cain thought the employees at her former company would have insurance for the month of November. Humana thought otherwise.
  • Trip refund still missing; goose-shaped night lights arrive

    Trip refund still missing; goose-shaped night lights arrive
    The wait continues for Karen Dolinick, who has yet to receive a refund for her canceled trips to Europe. The Orland Park resident and a friend paid American European Travel $1,783 each last year for a Nov. 24 trip to Italy. That trip was canceled by...

    Six Flags refused refund for deceased man's season pass

    Six Flags refused refund for deceased man's season pass
    The December promotion promised the lowest prices of the year for season passes to Six Flags Great America. Marla DeNatale and her family had purchased season passes for the first time last year and had enjoyed themselves so much they vowed to do it...

    Huge ComEd bill upsets elderly customer

    Huge ComEd bill upsets elderly customer
    During the previous 12 months, Zofia Czupek used an average of 332 kilowatt-hours of electricity at her Southwest Side home. Then ComEd installed a new "smart" meter in March. The next bill she received showed a stunning increase in usage. For the...

    Equifax confuses woman for her dead sister

     Equifax confuses woman for her dead sister
    Jennifer Hendrickson learned of her alleged passing from the bank. The Winfield resident, intent on buying a car in 2012, applied for a loan. The bank ran a credit check and informed her that, according to credit bureau Equifax, she was dead....