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Daneen Skube

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Top Daneen Skube Articles

Displaying items 111-121
  • To protect against swearing boss, let HR department set limits

    Q. I work for a manager who has an overbearing style, yells and swears. He's in trouble with human resources because of his language. He is particularly outrageous in referring to our female employees with sexual obscenities. I'm the team lead and...
  • Getting colleagues to love your ideas

    Q. I'm excellent at my job and find that my colleagues are threatened by my competency. When I make suggestions, they often tell me, "We don't do it that way around here." How do I get people to quit being upset when I point out how they could do their...
  • What do women want?

    Q. I have a female manager who is newly promoted and seems to be constantly disappointed in me. She asks me a lot of questions but doesn't give many directions. I tell her the truth when she asks me if I have time to schedule a meeting or do a project,...
  • Listen for heart of message

    Q. I have a coworker who is always giving me advice and trying to help me. I am good at what I do and tired of being insulted by this condescension. How do I get him to back off and quit assuming I'm incompetent? A. You can get him to back off by...
  • How to get employee into counseling

    Q. I have an employee that seriously needs some psychotherapy. He is touchy and defensive, and he alienates his coworkers. He is also brilliant and productive. How do I bring up the topic without making him believe I'm questioning his mental health? A....
  • Want to shape up workplace? Change your approach

    Q. I am so tired of unappreciative bosses, difficult coworkers and demanding customers. I work hard to communicate effectively and be helpful. Can't other people be bothered to learn to behave decently in the workplace? A. No, as you have observed not...
  • Guarantee good luck at work

    Q. I see people who seem to be born with a rabbit's foot in their pocket that works. They show up at the right time, say the right thing, and usually get what they want. Are they lucky or smart? A. People who seem to be born under a lucky star are...
  • Secret to exceptional customer service

    Q. I'm a manager of a customer service department and have spent hours training my team both internally and hiring outside customer service consultants. The problem is that many customers seem to think being a jerk is an interpersonal technique. The worst...
  • Want revenge? Consider the cost first

    Q. I was recently fired from a job I loved because I had a coworker I thought was a friend who undermined me with my boss. I just landed a new job with a competing company. I find myself obsessing with ways to ruin my coworker's career the way he ruined...
  • Make verbal abuser accountable

    Q. I have a coworker who is constantly verbally abusive. He calls me names, yells and puts my work down. I have to work with this guy a lot, and I'm ending up calling in sick just to avoid him. When I go to my boss, she just tells me to work harder at...
  • Self-confidence unnecessary for stellar success

    Q. I keep getting reviews lately that I need to work on my self-confidence. I agree that I'm not the most self-confident person on the planet, but I have no idea how to change my attitude. My boss keeps trying to give me projects I'm not certain I can do,...